How to connect Clio and Twilio
Create a New Scenario to Connect Clio and Twilio
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Clio, triggered by another scenario, or executed manually (for testing purposes). In most cases, Clio or Twilio will be your first step. To do this, click "Choose an app," find Clio or Twilio, and select the appropriate trigger to start the scenario.

Add the Clio Node
Select the Clio node from the app selection panel on the right.


Clio

Add the Twilio Node
Next, click the plus (+) icon on the Clio node, select Twilio from the list of available apps, and choose the action you need from the list of nodes within Twilio.


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Authenticate Twilio
Now, click the Twilio node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Twilio settings. Authentication allows you to use Twilio through Latenode.
Configure the Clio and Twilio Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Clio and Twilio Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Twilio
Trigger on Webhook
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Webhook response


Save and Activate the Scenario
After configuring Clio, Twilio, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Clio and Twilio integration works as expected. Depending on your setup, data should flow between Clio and Twilio (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Clio and Twilio
Clio + Twilio + Slack: When a case status is updated in Clio, a message is sent via Twilio to the client. A notification is also sent to the legal team's Slack channel.
Clio + Google Calendar + Twilio: When a new calendar entry is created in Clio, a corresponding event is created in Google Calendar. Twilio sends an SMS reminder to the client before the scheduled consultation.
Clio and Twilio integration alternatives

About Clio
Automate legal workflows with Clio in Latenode. Sync client data, trigger document generation, and manage tasks based on case updates, avoiding manual data entry. Integrate Clio with other apps like email and payment gateways for streamlined legal process automation. Latenode’s visual editor makes building these flows simple.
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About Twilio
Use Twilio in Latenode to automate SMS notifications or build call workflows. Send appointment reminders, track delivery status, or verify users via code. Combine Twilio with other apps in Latenode's visual editor, adding logic and AI to scale your communication automation without complex coding.
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See how Latenode works
FAQ Clio and Twilio
How can I connect my Clio account to Twilio using Latenode?
To connect your Clio account to Twilio on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Clio and click on "Connect".
- Authenticate your Clio and Twilio accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I send SMS appointment reminders using Clio and Twilio?
Yes, you can! Latenode allows you to automate SMS reminders for Clio appointments via Twilio, improving client communication and reducing no-shows with customized messaging and scheduling logic.
What types of tasks can I perform by integrating Clio with Twilio?
Integrating Clio with Twilio allows you to perform various tasks, including:
- Send SMS notifications for new Clio client creation.
- Automate appointment confirmations via SMS.
- Create call logs in Clio from Twilio call data.
- Send payment reminders via SMS using Clio data.
- Trigger automated follow-up SMS after case closure.
Can I use JavaScript code to customize my Clio Twilio automation?
Yes! Latenode allows you to use JavaScript code blocks, greatly expanding automation capabilities beyond simple no-code workflows.
Are there any limitations to the Clio and Twilio integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex Clio data structures may require JavaScript manipulation.
- Twilio call recording storage is managed separately from Clio.
- High-volume SMS may be subject to Twilio rate limits.