How do I set up the Freshservice and Smartsheet integration?

Setting up is simple: Create a new scenario in Latenode, add Freshservice as your trigger, add Smartsheet as your action, authenticate both apps, configure your workflow and deploy.

Is the Freshservice + Smartsheet integration free?

Latenode offers a generous free tier that includes the Freshservice and Smartsheet integration. You can start building workflows at no cost with no credit card required.

Freshservice and Smartsheet integration

Automate Freshservice + Smartsheet workflows

Connect Freshservice and Smartsheet to build powerful automations — sync data, route events, and orchestrate workflows — without code.

Free plan availableNo credit cardDeploy in 5 min

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Capabilities

Triggers & Actions

Every event and operation available when connecting Freshservice and Smartsheet — from both apps.

Trigger

New Ticket

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Trigger

Ticket Updated

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Trigger

New Event (Instant)

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Trigger

Watch Rows

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Setup

Connect both apps in 3 steps

No developer needed. From credentials to live workflow in under 10 minutes.

Connect Freshservice

Authenticate Freshservice in Latenode's Credentials panel. You'll need access to your Freshservice account and permissions to create connections.

Connect Smartsheet

Add Smartsheet credentials (OAuth or API key, depending on the app). Latenode stores credentials securely and never saves your passwords.

Build and go live

Pick a trigger and an action, test with real data, then toggle your workflow to Live — done.

Build your Freshservice + Smartsheet automation

Choose a trigger and an action to build your workflow.

When this happens in Freshservice...

...do this in Smartsheet

Describe your automation — press Build to open it in the editor.

FAQ

Common questions

Can't find what you need? Contact support →

Yes! Latenode provides a native integration between Freshservice and Smartsheet. You can connect them in minutes using our visual workflow builder — no coding required.

Use cases

Explore each app

Start from either hub, then mix triggers and actions with the rest of your stack.

About Freshservice

Official website

Freshservice is a cloud-based IT service management solution designed to help businesses streamline their support processes. It offers features such as incident management, problem management, change management, and a self-service portal, enabling teams to efficiently manage IT requests and improve user satisfaction. With automation, ticketing, and a knowledge base, Freshservice enhances collaboration and drives productivity, allowing organizations to deliver exceptional customer service.

Help Desk & Support

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Popular Freshservice pairs

Freshservice + Freshdesk Freshservice + Asana Freshservice + Azure DevOps Freshservice + BambooHR Freshservice + ClickUp Freshservice + WhatsApp Freshservice + Github Freshservice + HubSpot Freshservice + Jira Freshservice + Microsoft Teams

About Smartsheet

Official website

Smartsheet is a collaborative work management platform that empowers teams to plan, track, automate, and report on work efficiently. With its intuitive spreadsheet-style interface, users can manage projects, streamline processes, and enhance team collaboration with real-time updates and customizable templates. Key features include task management, Gantt charts, automated workflows, and integration capabilities, making it easy to centralize project data and ensure alignment across teams.

Project Management

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