How to connect Landbot.io and ServiceM8
Create a New Scenario to Connect Landbot.io and ServiceM8
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Landbot.io, triggered by another scenario, or executed manually (for testing purposes). In most cases, Landbot.io or ServiceM8 will be your first step. To do this, click "Choose an app," find Landbot.io or ServiceM8, and select the appropriate trigger to start the scenario.

Add the Landbot.io Node
Select the Landbot.io node from the app selection panel on the right.

Landbot.io
Configure the Landbot.io
Click on the Landbot.io node to configure it. You can modify the Landbot.io URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the ServiceM8 Node
Next, click the plus (+) icon on the Landbot.io node, select ServiceM8 from the list of available apps, and choose the action you need from the list of nodes within ServiceM8.

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ServiceM8

Authenticate ServiceM8
Now, click the ServiceM8 node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your ServiceM8 settings. Authentication allows you to use ServiceM8 through Latenode.
Configure the Landbot.io and ServiceM8 Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Landbot.io and ServiceM8 Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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ServiceM8
Trigger on Webhook
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Landbot.io
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Landbot.io, ServiceM8, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Landbot.io and ServiceM8 integration works as expected. Depending on your setup, data should flow between Landbot.io and ServiceM8 (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Landbot.io and ServiceM8
Landbot.io + ServiceM8 + Google Sheets: When a new event is triggered in Landbot.io, a job is created in ServiceM8. The response data from Landbot.io is then added to a Google Sheets spreadsheet for record-keeping and analysis.
ServiceM8 + Landbot.io + Twilio: Upon ServiceM8 job completion, a Landbot survey link is sent via SMS using Twilio to gather customer feedback.
Landbot.io and ServiceM8 integration alternatives
About Landbot.io
Use Landbot.io in Latenode to build no-code chatbots, then connect them to your wider automation. Capture leads, qualify prospects, or provide instant support and trigger follow-up actions directly in your CRM, databases, or marketing tools. Latenode handles complex logic, scaling, and integrations without per-step fees.
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About ServiceM8
Sync ServiceM8 field service data with other apps inside Latenode to automate scheduling, invoicing, and client communication. Use Latenode's visual editor to build custom workflows triggered by ServiceM8 events, avoiding manual data entry. Connect accounting, CRM, and marketing tools, extending ServiceM8's capabilities without complex coding.
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See how Latenode works
FAQ Landbot.io and ServiceM8
How can I connect my Landbot.io account to ServiceM8 using Latenode?
To connect your Landbot.io account to ServiceM8 on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Landbot.io and click on "Connect".
- Authenticate your Landbot.io and ServiceM8 accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create ServiceM8 jobs from Landbot.io leads?
Yes, you can! Latenode lets you instantly turn qualified Landbot.io leads into ServiceM8 jobs. Enjoy streamlined workflows and never miss a follow-up, boosting conversion rates.
What types of tasks can I perform by integrating Landbot.io with ServiceM8?
Integrating Landbot.io with ServiceM8 allows you to perform various tasks, including:
- Create new ServiceM8 jobs from Landbot.io chatbot submissions.
- Update ServiceM8 job details based on Landbot.io user input.
- Send automated SMS updates via Landbot.io when a ServiceM8 job is completed.
- Add Landbot.io conversation transcripts to ServiceM8 job notes.
- Trigger Landbot.io chatbots based on ServiceM8 job status changes.
Can I use advanced logic to filter Landbot.io leads before sending them to ServiceM8?
Yes! Latenode lets you use no-code blocks, JavaScript, or AI to filter and enrich Landbot.io leads, ensuring only qualified leads reach ServiceM8.
Are there any limitations to the Landbot.io and ServiceM8 integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex Landbot.io chatbot structures may require advanced configuration in Latenode.
- Real-time data synchronization depends on the API limits of Landbot.io and ServiceM8.
- Custom fields in ServiceM8 need to be manually mapped to Landbot.io data in Latenode.