How to connect Microsoft Outlook and Salesforce
Create a New Scenario to Connect Microsoft Outlook and Salesforce
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Microsoft Outlook, triggered by another scenario, or executed manually (for testing purposes). In most cases, Microsoft Outlook or Salesforce will be your first step. To do this, click "Choose an app," find Microsoft Outlook or Salesforce, and select the appropriate trigger to start the scenario.

Add the Microsoft Outlook Node
Select the Microsoft Outlook node from the app selection panel on the right.

Microsoft Outlook
Configure the Microsoft Outlook
Click on the Microsoft Outlook node to configure it. You can modify the Microsoft Outlook URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Salesforce Node
Next, click the plus (+) icon on the Microsoft Outlook node, select Salesforce from the list of available apps, and choose the action you need from the list of nodes within Salesforce.

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Authenticate Salesforce
Now, click the Salesforce node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Salesforce settings. Authentication allows you to use Salesforce through Latenode.
Configure the Microsoft Outlook and Salesforce Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Microsoft Outlook and Salesforce Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Salesforce
Trigger on Webhook
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Microsoft Outlook, Salesforce, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Microsoft Outlook and Salesforce integration works as expected. Depending on your setup, data should flow between Microsoft Outlook and Salesforce (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Microsoft Outlook and Salesforce
Microsoft Outlook + Salesforce + Slack: When a new email arrives in Microsoft Outlook from an unknown sender, a new lead is created in Salesforce. Then, a notification is sent to a Slack channel to alert the sales team about the new lead.
Salesforce + Microsoft Outlook + Google Calendar: When a Salesforce opportunity stage is updated, schedule a follow-up meeting in Google Calendar. Send the meeting invite to the opportunity contact via Microsoft Outlook.
Microsoft Outlook and Salesforce integration alternatives
About Microsoft Outlook
Automate email tasks with Microsoft Outlook in Latenode. Send personalized emails, track replies, or create calendar events based on triggers from other apps. Latenode lets you integrate Outlook with your CRM, database, or other tools in visual workflows. Manage email flow without manual work, customize it with code, and scale it on demand.
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About Salesforce
Sync Salesforce data with other apps using Latenode. Automate lead qualification and task creation based on CRM events. No more manual data entry: build workflows that trigger actions across your stack. Use Latenode's visual editor and flexible scripting to create custom logic and scale automation without code limits.
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See how Latenode works
FAQ Microsoft Outlook and Salesforce
How can I connect my Microsoft Outlook account to Salesforce using Latenode?
To connect your Microsoft Outlook account to Salesforce on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Microsoft Outlook and click on "Connect".
- Authenticate your Microsoft Outlook and Salesforce accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically log Outlook emails in Salesforce?
Yes, you can! Latenode lets you build automated workflows that seamlessly log Outlook emails as Salesforce activities, saving time and ensuring comprehensive record-keeping. Use low-code or Javascript blocks!
What types of tasks can I perform by integrating Microsoft Outlook with Salesforce?
Integrating Microsoft Outlook with Salesforce allows you to perform various tasks, including:
- Automatically create Salesforce leads from new Microsoft Outlook contacts.
- Sync Microsoft Outlook calendar events with Salesforce tasks and appointments.
- Update Salesforce opportunities when specific emails are received in Microsoft Outlook.
- Trigger personalized email campaigns based on Salesforce record changes.
- Archive important Microsoft Outlook email attachments to Salesforce files.
How easily can I customize my Microsoft Outlook and Salesforce workflows?
Latenode’s visual editor and code blocks provide maximum flexibility. Tailor integrations with JavaScript, AI steps, and data transformations for any custom scenario.
Are there any limitations to the Microsoft Outlook and Salesforce integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- Real-time synchronization depends on the API limits of both platforms.
- Initial setup requires administrative access to both Microsoft Outlook and Salesforce.