Moxie and Tamtam Integration

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Automatically forward Moxie voicemails to Tamtam for immediate team attention, ensuring critical client issues are never missed. Latenode's visual editor and affordable execution-based pricing make this high-impact automation accessible, customizable, and scalable for any business.

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Moxie

Tamtam

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Moxie and Tamtam

Create a New Scenario to Connect Moxie and Tamtam

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Moxie, triggered by another scenario, or executed manually (for testing purposes). In most cases, Moxie or Tamtam will be your first step. To do this, click "Choose an app," find Moxie or Tamtam, and select the appropriate trigger to start the scenario.

Add the Moxie Node

Select the Moxie node from the app selection panel on the right.

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Moxie

Configure the Moxie

Click on the Moxie node to configure it. You can modify the Moxie URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Moxie

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Run node once

Add the Tamtam Node

Next, click the plus (+) icon on the Moxie node, select Tamtam from the list of available apps, and choose the action you need from the list of nodes within Tamtam.

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Authenticate Tamtam

Now, click the Tamtam node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Tamtam settings. Authentication allows you to use Tamtam through Latenode.

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Configure the Moxie and Tamtam Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Tamtam Oauth 2.0

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Run node once

Set Up the Moxie and Tamtam Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Moxie, Tamtam, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the Moxie and Tamtam integration works as expected. Depending on your setup, data should flow between Moxie and Tamtam (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Moxie and Tamtam

Moxie + Jira + Tamtam: When new customer feedback is received in Moxie, a bug report is automatically created in Jira, and a notification is sent to the team on Tamtam to ensure prompt attention.

Tamtam + Moxie + Google Sheets: This automation tracks Tamtam support conversations and Moxie tickets by logging relevant data into a Google Sheets spreadsheet for comprehensive reporting and analysis.

Moxie and Tamtam integration alternatives

About Moxie

Use Moxie in Latenode to automate data entry and validation workflows. Pull data from multiple sources, use Moxie to clean and standardize it, then push the refined data to your databases or apps. Benefit from Latenode's visual editor and scalable architecture to handle large datasets efficiently without code.

About Tamtam

Use Tamtam in Latenode to automate messaging tasks. Send alerts, notifications, or updates based on triggers from other apps. Build workflows to distribute information automatically. Tamtam integration in Latenode avoids manual message sending, saving time. Plus, customize messaging flows with JS or AI for targeted and personalized comms.

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FAQ Moxie and Tamtam

How can I connect my Moxie account to Tamtam using Latenode?

To connect your Moxie account to Tamtam on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Moxie and click on "Connect".
  • Authenticate your Moxie and Tamtam accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically post Moxie chat transcripts to Tamtam channels?

Yes, you can! Latenode's flexible workflows enable seamless transcript sharing, keeping your team informed and improving collaboration with automated Moxie data in Tamtam.

What types of tasks can I perform by integrating Moxie with Tamtam?

Integrating Moxie with Tamtam allows you to perform various tasks, including:

  • Send new Moxie chat notifications to a dedicated Tamtam channel.
  • Create Tamtam tasks from escalated Moxie support tickets.
  • Archive Moxie chat transcripts automatically in Tamtam.
  • Update Tamtam contact information based on Moxie customer data.
  • Trigger personalized Tamtam messages based on Moxie chat events.

How do I handle errors when integrating Moxie through Latenode?

Latenode provides detailed error logs and notifications, so you can quickly identify and resolve issues in your Moxie integrations, ensuring reliable automations.

Are there any limitations to the Moxie and Tamtam integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Rate limits from the Moxie and Tamtam APIs may affect high-volume workflows.
  • Some advanced Moxie data fields may not be directly accessible.
  • Custom Tamtam bot integrations might require JavaScript knowledge.

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