Process Street and Userback Integration

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Automatically trigger Process Street checklists from Userback feedback to instantly address issues. Latenode's visual editor simplifies setup and offers affordable scaling, ensuring consistent service improvements are automated without breaking the bank.

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Process Street

Userback

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Process Street and Userback

Create a New Scenario to Connect Process Street and Userback

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Process Street, triggered by another scenario, or executed manually (for testing purposes). In most cases, Process Street or Userback will be your first step. To do this, click "Choose an app," find Process Street or Userback, and select the appropriate trigger to start the scenario.

Add the Process Street Node

Select the Process Street node from the app selection panel on the right.

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Process Street

Configure the Process Street

Click on the Process Street node to configure it. You can modify the Process Street URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Process Street

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Connect Process Street

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Run node once

Add the Userback Node

Next, click the plus (+) icon on the Process Street node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.

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Userback

Authenticate Userback

Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.

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Sign In

Run node once

Configure the Process Street and Userback Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Process Street and Userback Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Process Street, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Process Street and Userback integration works as expected. Depending on your setup, data should flow between Process Street and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Process Street and Userback

Userback + Process Street + Slack: When new feedback is created in Userback, a Process Street workflow is initiated to track the bug resolution process. Upon completion of the workflow, a notification is sent to the development team via Slack.

Userback + Process Street + Jira: Upon receiving new feedback in Userback, a Process Street workflow is initiated to qualify the feedback. If the feedback is deemed a valid bug, a Jira issue is created for the development team to address.

Process Street and Userback integration alternatives

About Process Street

Use Process Street in Latenode to run repeatable tasks like onboarding or reports as part of larger workflows. Automatically trigger actions in other apps (CRM, databases) when checklist items are completed, keeping processes moving. This avoids manual updates and ensures audit trails, all at Latenode's execution-based pricing.

About Userback

Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.

See how Latenode works

FAQ Process Street and Userback

How can I connect my Process Street account to Userback using Latenode?

To connect your Process Street account to Userback on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Process Street and click on "Connect".
  • Authenticate your Process Street and Userback accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Userback tasks from Process Street checklists?

Yes, you can! Latenode’s flexible workflows allow automatic Userback task creation from Process Street, streamlining feedback directly into your processes and boosting efficiency.

What types of tasks can I perform by integrating Process Street with Userback?

Integrating Process Street with Userback allows you to perform various tasks, including:

  • Automatically triggering feedback requests upon checklist completion.
  • Creating Process Street checklists from new Userback feedback items.
  • Updating Process Street checklists based on Userback feedback status.
  • Sending Userback feedback summaries to Process Street for review.
  • Alerting teams via Process Street when urgent Userback feedback arrives.

How do I handle conditional logic with Process Street in Latenode?

Latenode’s visual editor allows you to implement complex conditional logic for Process Street based on data from Userback, enabling dynamic workflows.

Are there any limitations to the Process Street and Userback integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations might require custom JavaScript code.
  • Real-time synchronization depends on the API rate limits of both apps.
  • Historical data migration between the platforms is not directly supported.

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