Latenode
OpenAI GPT Assistants
Google drive

Automatically summarize and respond to business emails

This AI-powered automation workflow helps businesses efficiently manage their incoming business emails. It automatically summarizes email content using natural language processing, classifies the intent of each email (such as 'Company info request'), and generates concise, professional draft responses.

The workflow is triggered by new emails arriving in the monitored inbox, leverages external services like OpenAI and Qdrant for summarization and knowledge retrieval, and integrates with Google Drive for storage. This solution is designed to streamline email handling, ensuring consistent and timely responses to customer inquiries.

Updated Apr 6, 2026Est. run: 26sEst. cost: $0.0703
How Latenode estimates time and cost

Latenode bills workflow runs in credits: 1 credit = 30 seconds of processing. Minimum charge per run depends on your plan. Plug-and-Play (PnP) AI nodes are billed separately—each PnP token is $1 USD, charged pay-as-you-go at vendor cost plus a small processing fee, with no API keys required.

Full pricing — how credits work →
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Workflow preview

What this template does

  • Automatically summarizes email content using natural language processing
  • Classifies the intent of each email (e.g. 'Company info request')
  • Generates concise, professional draft responses
  • Integrates with Google Drive to store email data
  • Leverages external services like OpenAI and Qdrant for summarization and knowledge retrieval

How it works

1
Trigger

Monitor email inbox

The workflow is triggered by new emails arriving in the monitored email inbox. The email trigger integration listens for and captures these new emails as they come in.

2
Action

Convert email to Markdown

The email content is then converted to Markdown format to prepare it for further processing.

3
AI

Summarize email content

The Markdown-formatted email content is sent to the OpenAI language model, which generates a concise summary of the email using natural language processing.

4
Action

Classify email intent

The email summary is analyzed by a text classification service to determine the intent of the email, such as a 'Company info request'.

5
Action

Generate draft response

Based on the email summary and classification, a concise, professional draft response is generated to address the email's intent.

6
Action

Store draft email

The generated draft response is saved to a Google Drive folder for review and editing before being sent.

7
Action

Send email response

The reviewed and edited draft response is then sent back to the original email sender, completing the automated email handling workflow.

Setup guide

1

Add OpenAI credential in Latenode

1. Go to the Latenode Credentials panel. 2. Add a new credential and select the 'OpenAI' integration. 3. Enter your OpenAI API key and save the credential.

2

Configure Qdrant connection in Latenode

1. Go to the Latenode Credentials panel. 2. Add a new credential and select the 'Qdrant' integration. 3. Enter the connection details for your Qdrant instance, including the host, port, and API key (if required). 4. Save the credential.

3

Set up Google Drive integration in Latenode

1. Go to the Latenode Credentials panel. 2. Add a new credential and select the 'Google Drive' integration. 3. Follow the authentication flow to grant Latenode access to your Google Drive account. 4. Save the credential.

4

Configure email inbox settings in Latenode

1. Add an 'Email Trigger (IMAP)' node to your workflow. 2. In the node settings, enter the details for the email inbox you want to monitor, including the server address, username, and password. 3. Test the connection to ensure the node can successfully retrieve new emails.

5

Map email data fields in Latenode

1. Connect the 'Email Trigger (IMAP)' node to the 'Markdown' node. 2. In the 'Markdown' node settings, map the email body field to the input data. 3. Connect the 'Markdown' node to the subsequent nodes in your workflow to ensure the email content is properly processed.

Requirements

Obtain an OpenAI API key with 'text-davinci-003' model access to enable email summarization and draft response generation
Integrate with a Qdrant vector search instance to retrieve relevant information from internal knowledge bases for draft responses
Connect to a Google Drive account and set up a folder to store processed email summaries and draft responses
Configure an email inbox (e.g., Gmail, Microsoft Exchange) to monitor for incoming business emails

FAQ

Common questions about this template

Each run uses credits on your Latenode plan. We charge for processing time (1 credit = 30 seconds). Your actual cost depends on your plan and how long the run takes. See pricing plans for plans and how credits work.
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