Automate Outlook email responses with OpenAI ChatGPT

This Latenode automation template allows users to generate AI-based email responses in Microsoft Outlook using the ChatGPT language model. When a new email is received in the user's Outlook inbox, the integration will send the email content to ChatGPT, which will then generate a relevant response.

The automation can either automatically send the AI-generated response back to the original contact or draft the response for the user to review before sending. This solution helps save time and effort on composing email replies, particularly for high-volume or repetitive inquiries.

Updated Apr 2, 2026Est. run: 17sEst. cost: $0.0011

Latenode bills workflow runs in credits: 1 credit = 30 seconds of processing. Minimum charge per run depends on your plan. Plug-and-Play (PnP) AI nodes are billed separately—each PnP token is $1 USD, charged pay-as-you-go at vendor cost plus a small processing fee, with no API keys required.

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Workflow preview

What this template does

Processes incoming emails in Outlook inbox using the ChatGPT language model
Generates relevant AI-based responses to the email content
Automatically sends the AI-generated response or drafts it for user review
Saves time and effort on composing email replies, especially for high-volume inquiries
Exports AI-generated email responses as a structured data output

How it works

Trigger

Trigger: New Email

The integration monitors your Microsoft Outlook inbox and triggers when a new email is received.

Generate Email Response

The integration sends the email content to the ChatGPT language model, which generates a relevant and personalized response.

Action

Send Email

The AI-generated response is automatically sent back to the original email contact.

Setup guide

Add Microsoft Outlook Credential

Add your Microsoft Outlook account credentials to the Latenode Credentials panel. This allows the integration to securely access your Outlook inbox and send emails on your behalf.

Add OpenAI ChatGPT Credential

Add your OpenAI API key to the Latenode Credentials panel. This allows the integration to securely access the ChatGPT language model and generate email responses.

Configure Email Trigger

In the Latenode visual builder, add a Microsoft Outlook > New Email trigger node. This will listen for new emails arriving in your Outlook inbox and start the automation flow.

Set Up ChatGPT Response Generation

Add an OpenAI > Conversation (Legacy) node to your flow. This node will take the content of the incoming email and pass it to the ChatGPT model to generate a relevant response.

Configure Email Response Handling

Finally, add a Microsoft Outlook > Send Email node to your flow. This will take the AI-generated response and automatically send it back to the original email contact, or you can choose to have it draft the response for you to review before sending.

Requirements

Connect your Microsoft Outlook account to Latenode

Grant Latenode permission to access and read emails in your Outlook inbox

Set up an OpenAI API key in the Latenode workspace to access the ChatGPT language model

Configure the email processing workflow to automatically send or draft responses based on ChatGPT outputs

FAQ

Common questions about this template

Each run uses credits on your Latenode plan. We charge for processing time (1 credit = 30 seconds). Your actual cost depends on your plan and how long the run takes. See pricing plans for plans and how credits work.

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