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Use Code and LiveChat to qualify leads with custom logic before agents engage. Latenode lets you tailor responses with JavaScript, bringing advanced control that scales affordably through execution-based pricing.
Connect Code and LiveChat in minutes with Latenode.
Create Code to LiveChat workflow
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Create a New Scenario to Connect Code and LiveChat
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Code, triggered by another scenario, or executed manually (for testing purposes). In most cases, Code or LiveChat will be your first step. To do this, click "Choose an app," find Code or LiveChat, and select the appropriate trigger to start the scenario.
Add the Code Node
Select the Code node from the app selection panel on the right.
Code
Add the LiveChat Node
Next, click the plus (+) icon on the Code node, select LiveChat from the list of available apps, and choose the action you need from the list of nodes within LiveChat.
Code
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LiveChat
Authenticate LiveChat
Now, click the LiveChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LiveChat settings. Authentication allows you to use LiveChat through Latenode.
Configure the Code and LiveChat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Code and LiveChat Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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LiveChat
Trigger on Webhook
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Code
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Code, LiveChat, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the Code and LiveChat integration works as expected. Depending on your setup, data should flow between Code and LiveChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Code + Slack: When a code error is detected by running JavaScript code, a message is automatically sent to a designated Slack channel, providing immediate notification for debugging.
LiveChat + Jira: When a LiveChat thread is tagged, it triggers the creation of a new issue in Jira. This ensures that support requests related to specific topics are properly tracked and addressed.
About Code
Need custom logic within your Latenode workflows? Code lets you add JavaScript snippets and NPM modules directly into your automation flows. Transform data, handle complex calculations, and connect to unsupported APIs. Latenode makes it easy to manage code alongside no-code steps, ensuring scalability and maintainability.
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About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context β all visually, and without code.
Related categories
How can I connect my Code account to LiveChat using Latenode?
To connect your Code account to LiveChat on Latenode, follow these steps:
Can I automatically update LiveChat with code changes?
Yes, you can! Latenode lets you trigger LiveChat notifications based on Code events. Keep support informed of deploys & errors, improving response times and customer satisfaction.
What types of tasks can I perform by integrating Code with LiveChat?
Integrating Code with LiveChat allows you to perform various tasks, including:
How easily can I manage Code environments within Latenode?
Latenode simplifies environment management. Use variables to switch between environments, ensuring seamless Code workflows across development, staging, and production.
Are there any limitations to the Code and LiveChat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: