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How to connect Delighted and Pipefy
Create a New Scenario to Connect Delighted and Pipefy
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Pipefy will be your first step. To do this, click "Choose an app," find Delighted or Pipefy, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Pipefy Node
Next, click the plus (+) icon on the Delighted node, select Pipefy from the list of available apps, and choose the action you need from the list of nodes within Pipefy.
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Authenticate Pipefy
Now, click the Pipefy node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Pipefy settings. Authentication allows you to use Pipefy through Latenode.
Configure the Delighted and Pipefy Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Pipefy Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, Pipefy, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Pipefy integration works as expected. Depending on your setup, data should flow between Delighted and Pipefy (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Pipefy
Delighted + Pipefy + Slack: When new negative feedback is received in Delighted, a card is created in Pipefy to address the issue. A Slack notification is then sent to alert the team about the new card.
Pipefy + Delighted + Gmail: When a card is marked as done in Pipefy, a customer satisfaction survey is sent via Delighted. The survey results will be tracked by searching for specific emails in Gmail.
Delighted and Pipefy integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Pipefy
Orchestrate Pipefy process management inside Latenode for end-to-end automation. Trigger flows on card changes, create new cards from external data, and sync Pipefy data with other apps. Bypass manual updates and build complex workflows using visual tools, code, or AI — without step limits or vendor lock-in.
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See how Latenode works
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FAQ Delighted and Pipefy
How can I connect my Delighted account to Pipefy using Latenode?
To connect your Delighted account to Pipefy on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Pipefy accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger Pipefy actions from positive Delighted survey responses?
Yes, you can! Use Latenode to automatically create Pipefy cards based on positive Delighted feedback. This streamlines follow-up actions and improves customer satisfaction.
What types of tasks can I perform by integrating Delighted with Pipefy?
Integrating Delighted with Pipefy allows you to perform various tasks, including:
- Create a new Pipefy card for each negative Delighted survey response.
- Update a Pipefy card when a related Delighted survey is completed.
- Send Delighted surveys when a card moves to a specific phase in Pipefy.
- Aggregate Delighted survey data into Pipefy dashboards for analysis.
- Automatically assign Pipefy tasks based on Delighted feedback sentiment.
How quickly can I start automating Delighted surveys with Pipefy?
With Latenode's visual editor, you can build and deploy Delighted + Pipefy automations in minutes, even without coding experience.
Are there any limitations to the Delighted and Pipefy integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex conditional logic may require JavaScript for advanced scenarios.
- Rate limits of the Delighted and Pipefy APIs still apply.
- Historical data migration between the two platforms needs separate setup.
