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How to connect Delighted and Webhook
Create a New Scenario to Connect Delighted and Webhook
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Webhook will be your first step. To do this, click "Choose an app," find Delighted or Webhook, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Webhook Node
Next, click the plus (+) icon on the Delighted node, select Webhook from the list of available apps, and choose the action you need from the list of nodes within Webhook.
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Authenticate Webhook
Now, click the Webhook node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Webhook settings. Authentication allows you to use Webhook through Latenode.
Configure the Delighted and Webhook Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Webhook Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Webhook
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, Webhook, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Webhook integration works as expected. Depending on your setup, data should flow between Delighted and Webhook (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Webhook
Delighted + Webhook + Slack: When a new response is received in Delighted, the data is sent to a webhook. Upon receiving the webhook, a message containing the survey response is posted to a designated Slack channel for team review.
Delighted + Webhook + Google Sheets: Upon receiving a new survey response in Delighted, the data is sent to a webhook. The webhook triggers the addition of a new row in Google Sheets to record the survey response for analysis.
Delighted and Webhook integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Webhook
Use Webhook in Latenode to connect real-time events to automated workflows. Receive updates from any app, trigger instant actions, and route data without polling. Unlike other platforms, Latenode lets you filter, transform, and integrate this data with AI or custom code, all within a scalable, pay-as-you-go environment.
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See how Latenode works
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FAQ Delighted and Webhook
How can I connect my Delighted account to Webhook using Latenode?
To connect your Delighted account to Webhook on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Webhook accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger actions based on Delighted survey responses?
Yes, with Latenode, you can trigger Webhook actions based on Delighted survey responses. Use our visual editor and add custom JavaScript for advanced logic, tailoring the actions to specific feedback.
What types of tasks can I perform by integrating Delighted with Webhook?
Integrating Delighted with Webhook allows you to perform various tasks, including:
- Send survey responses to a data warehouse for analysis.
- Trigger personalized follow-up emails based on customer satisfaction.
- Create support tickets automatically for negative feedback.
- Update customer profiles in your CRM with survey results.
- Notify internal teams via Slack about critical customer feedback.
How to process Delighted survey data before sending via Webhook?
Latenode lets you transform Delighted data with JavaScript before sending it via Webhook. Format, filter, or enrich the data for optimal use.
Are there any limitations to the Delighted and Webhook integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- Rate limits of Delighted and Webhook may affect workflow speed.
- Initial setup requires understanding of both Delighted and Webhook APIs.
