Trigger
Delighted and Webhook integration
Automate Delighted + Webhook workflows
Automate customer feedback collection by connecting Delighted surveys directly to your webhooks, triggering instant notifications, data syncs, and custom workflows whenever new responses arrive.
Free plan availableNo credit cardDeploy in 5 min
Technical overview
What this integration can actually do
This is not a rigid connector between Delighted and Webhook. Use native nodes where they already exist, then cover edge cases with webhook, polling, HTTP Request, or JavaScript in the same scenario.
3 triggers and 8 actions across Delighted and Webhook
Gets data from
New Response and New Unsubscribe, plus 1 more trigger
Can do
Add Person to Email Autopilot and Add Person to SMS Autopilot, plus 6 more actions
Works via
Native nodes, Webhooks, Polling, HTTP Request, JavaScript
Customizable with
field mapping, filters, branching, retries, dedupe logic, and custom API or JavaScript steps.
Capabilities
Triggers & Actions
Every event and operation available when connecting Delighted and Webhook — from both apps.
Production readiness
Production workflow controls
Use these controls when a workflow needs to stay stable after launch, not just pass a happy-path test.
01
Retry failed API calls
Automatically retry temporary failures before a run is marked as failed.
02
Handle 429 / rate-limit responses
Pause, back off, and continue the workflow safely when an upstream API throttles requests.
03
Add fallback branches for missing fields
Route incomplete payloads into a safe branch instead of letting the main scenario break.
04
Prevent duplicates with lookup-before-create logic
Check whether a record already exists before creating a new one in the destination system.
05
Use JavaScript to normalize dates, phone numbers, tags, and statuses
Clean and standardize values before mapping them into downstream fields.
06
Store execution logs for debugging
Keep a trace of what happened in every run so production issues are easier to inspect.
07
Route failed runs to email or a database
Notify the team or save failures for follow-up when a run cannot complete successfully.
08
Manually rerun failed executions
Replay a failed run after the issue is fixed without rebuilding the scenario from scratch.
Example payload
See what the workflow receives and returns
Show one real event and one real result so technical users can understand the payload shape before they connect accounts or customize the scenario.
Source event
JSON{"event": "client_added","client": {"id": "client_123","firstName": "Alex","lastName": "Smith","status": "active","tags": ["online-coaching"]}}Scenario result
JSON{"target": "wix_contact","operation": "upsert","dedupeBy": "email","status": "created"}Setup
Connect both apps in 3 steps
No developer needed. From credentials to live workflow in under 10 minutes.
01
Connect Delighted
Authenticate Delighted in Latenode's Credentials panel. You'll need access to your Delighted account and permissions to create connections.
02
Connect Webhook
Add Webhook credentials (OAuth or API key, depending on the app). Latenode stores credentials securely and never saves your passwords.
03
Build and go live
Pick a trigger and an action, test with real data, then toggle your workflow to Live — done.
Build your Delighted + Webhook automation
Choose a trigger and an action to build your workflow.
When this happens in Delighted...
...do this in Webhook
Or
Describe your automation — press Build to open it in the editor.
Yes! Latenode provides a native integration between Delighted and Webhook. You can connect them in minutes using our visual workflow builder — no coding required.
Use cases
Explore each app
Start from either hub, then mix triggers and actions with the rest of your stack.
About Delighted
Delighted is a customer feedback platform that helps businesses gather insights through NPS (Net Promoter Score), CSAT (Customer Satisfaction), and CES (Customer Effort Score) surveys. With its easy-to-use interface, Delighted enables companies to capture real-time customer feedback across multiple channels, analyze trends, and take actionable steps to improve customer experience. The platform also offers automation features for seamless integration into existing workflows, allowing teams to prioritize customer interactions effectively.
Learn moreAbout Webhook
Webhook is a powerful tool that allows users to create custom webhooks for testing and debugging APIs. With its user-friendly interface, you can easily generate unique URLs to capture and inspect incoming requests, enabling you to validate the behavior of your applications in real time. Features include a simple dashboard for managing webhooks, the ability to view request details, and options for storing and analyzing data. Perfect for developers, Webhook streamlines the process of working with web services and integrations.
Learn moreStart automating Delighted + Webhook today
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