How to connect Lark and Userback
Create a New Scenario to Connect Lark and Userback
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Lark, triggered by another scenario, or executed manually (for testing purposes). In most cases, Lark or Userback will be your first step. To do this, click "Choose an app," find Lark or Userback, and select the appropriate trigger to start the scenario.

Add the Lark Node
Select the Lark node from the app selection panel on the right.

Lark
Add the Userback Node
Next, click the plus (+) icon on the Lark node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.

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Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the Lark and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Lark and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Trigger on Webhook
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Webhook response
Save and Activate the Scenario
After configuring Lark, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Lark and Userback integration works as expected. Depending on your setup, data should flow between Lark and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Lark and Userback
Userback + Jira + Lark: When new feedback is created in Userback, automatically create a corresponding issue in Jira to track the feedback. Then, send a message to a Lark group chat to notify the team about the new Jira issue.
Userback + Lark + Slack: When new feedback is received in Userback, send an alert to a specific Lark channel to notify the team. Simultaneously, send a notification to a Slack channel to ensure visibility across both platforms.
Lark and Userback integration alternatives
About Lark
Use Lark within Latenode to centralize team comms & automate notifications based on workflow triggers. Aggregate messages, streamline approvals, and post updates to specific channels. Benefit from Latenode's visual editor and logic tools for advanced routing that keeps everyone informed and aligned.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
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See how Latenode works
FAQ Lark and Userback
How can I connect my Lark account to Userback using Latenode?
To connect your Lark account to Userback on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Lark and click on "Connect".
- Authenticate your Lark and Userback accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically post Userback feedback to Lark channels?
Yes, with Latenode, new Userback feedback instantly appears in Lark, keeping your team updated. Use no-code or JavaScript for custom alerts, benefiting from quicker responses.
What types of tasks can I perform by integrating Lark with Userback?
Integrating Lark with Userback allows you to perform various tasks, including:
- Automatically create Lark tasks from new Userback feedback items.
- Send Lark notifications when new Userback widgets are created.
- Post Userback bug reports directly to a dedicated Lark channel.
- Update Userback feedback status based on actions in Lark.
- Create summaries of Userback feedback and post them to Lark daily.
HowdoIensureLarkmessagesfromLatenodeareformattedcorrectly?
Latenode supports rich text formatting in Lark. Utilize JavaScript blocks to dynamically adjust text, ensuring messages are always clear and visually appealing.
Are there any limitations to the Lark and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- Rate limits imposed by Lark and Userback apply within Latenode.
- Real-time updates depend on the polling interval configured.