How to connect LiveChat and Rss.app
Create a New Scenario to Connect LiveChat and Rss.app
In the workspace, click the โCreate New Scenarioโ button.

Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Rss.app will be your first step. To do this, click "Choose an app," find LiveChat or Rss.app, and select the appropriate trigger to start the scenario.

Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.

LiveChat
Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Rss.app Node
Next, click the plus (+) icon on the LiveChat node, select Rss.app from the list of available apps, and choose the action you need from the list of nodes within Rss.app.

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Authenticate Rss.app
Now, click the Rss.app node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Rss.app settings. Authentication allows you to use Rss.app through Latenode.
Configure the LiveChat and Rss.app Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and Rss.app Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donโt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring LiveChat, Rss.app, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the LiveChat and Rss.app integration works as expected. Depending on your setup, data should flow between LiveChat and Rss.app (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect LiveChat and Rss.app
LiveChat + Rss.app + Slack: When a new chat comes in on LiveChat, the flow searches for mentions of blog post URLs. If found, the flow retrieves the blog post details from Rss.app and sends a message to a designated Slack channel for team awareness.
LiveChat + Rss.app + Email: When a LiveChat thread is tagged with a specific keyword (e.g., 'article request'), this triggers Rss.app to retrieve new articles from specified blogs. An email notification is then sent with the new article details.
LiveChat and Rss.app integration alternatives
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context โ all visually, and without code.
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About Rss.app
Use Rss.app in Latenode to monitor content sources and trigger automated workflows. Get updates from any RSS feed and use the data to fuel marketing campaigns, track news, or collect research. Build custom alerts and data pipelines with Latenode's visual editor and scale them with affordable, execution-based pricing.
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See how Latenode works
FAQ LiveChat and Rss.app
How can I connect my LiveChat account to Rss.app using Latenode?
To connect your LiveChat account to Rss.app on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select LiveChat and click on "Connect".
- Authenticate your LiveChat and Rss.app accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically post new blog posts to LiveChat?
Yes! Use Latenode to trigger LiveChat announcements for new Rss.app feed items. Keep customers informed with zero code or add custom logic with JavaScript and AI for tailored messages.
What types of tasks can I perform by integrating LiveChat with Rss.app?
Integrating LiveChat with Rss.app allows you to perform various tasks, including:
- Send LiveChat messages when new items appear in an RSS feed.
- Share specific RSS feed updates based on chat keywords.
- Create a summary of RSS feed content and send it to LiveChat.
- Trigger internal notifications on new RSS items.
- Monitor competitor content and alert support teams in LiveChat.
How do I handle LiveChat data formatting in Latenode?
Latenode's data mapping allows seamless formatting. Use no-code blocks or JavaScript for complex transformations to ensure perfect data display.
Are there any limitations to the LiveChat and Rss.app integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits of the LiveChat and Rss.app APIs apply.
- Complex data transformations may require JavaScript knowledge.
- Historical RSS data may not be immediately accessible.