SmartSuite and Twilio Integration

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Connect SmartSuite and Twilio to automate SMS updates based on project status changes. Latenode’s visual editor and affordable pay-by-execution pricing make it easier to scale notifications and keep stakeholders informed, without complex coding.

SmartSuite + Twilio integration

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SmartSuite

Twilio

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect SmartSuite and Twilio

Create a New Scenario to Connect SmartSuite and Twilio

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a SmartSuite, triggered by another scenario, or executed manually (for testing purposes). In most cases, SmartSuite or Twilio will be your first step. To do this, click "Choose an app," find SmartSuite or Twilio, and select the appropriate trigger to start the scenario.

Add the SmartSuite Node

Select the SmartSuite node from the app selection panel on the right.

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SmartSuite

Configure the SmartSuite

Click on the SmartSuite node to configure it. You can modify the SmartSuite URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect SmartSuite

Sign In
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Run node once

Add the Twilio Node

Next, click the plus (+) icon on the SmartSuite node, select Twilio from the list of available apps, and choose the action you need from the list of nodes within Twilio.

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Authenticate Twilio

Now, click the Twilio node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Twilio settings. Authentication allows you to use Twilio through Latenode.

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Connect Twilio

Sign In
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Run node once

Configure the SmartSuite and Twilio Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Twilio Oauth 2.0

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Select an action *

Select

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The action ID

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Run node once

Set Up the SmartSuite and Twilio Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring SmartSuite, Twilio, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the SmartSuite and Twilio integration works as expected. Depending on your setup, data should flow between SmartSuite and Twilio (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect SmartSuite and Twilio

SmartSuite + Twilio + Slack: When a record is updated in SmartSuite, a message is sent via Twilio. Then a notification is sent to a Slack channel to alert the team.

Twilio + SmartSuite + Google Sheets: When a new SMS message is received via Twilio, it creates a record in SmartSuite and logs the message details, along with SmartSuite updates, into a Google Sheet for analysis.

SmartSuite and Twilio integration alternatives

About SmartSuite

Use SmartSuite in Latenode to build flexible data workflows. Automate tasks like project management, CRM updates, or inventory tracking. Latenode adds custom logic, AI processing, and file handling to SmartSuite's structured data, creating scalable solutions that go beyond basic automation.

About Twilio

Use Twilio in Latenode to automate SMS notifications or build call workflows. Send appointment reminders, track delivery status, or verify users via code. Combine Twilio with other apps in Latenode's visual editor, adding logic and AI to scale your communication automation without complex coding.

See how Latenode works

FAQ SmartSuite and Twilio

How can I connect my SmartSuite account to Twilio using Latenode?

To connect your SmartSuite account to Twilio on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select SmartSuite and click on "Connect".
  • Authenticate your SmartSuite and Twilio accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I send SMS notifications for new SmartSuite records?

Yes, you can! Latenode's visual editor makes it simple to trigger SMS messages via Twilio when new records are created in SmartSuite, keeping your team instantly informed and responsive.

What types of tasks can I perform by integrating SmartSuite with Twilio?

Integrating SmartSuite with Twilio allows you to perform various tasks, including:

  • Send SMS alerts for critical updates in SmartSuite.
  • Create new SmartSuite records from incoming SMS messages.
  • Send automated appointment reminders via SMS.
  • Update SmartSuite fields based on SMS replies.
  • Generate personalized SMS campaigns from SmartSuite data.

How can I use JavaScript with my SmartSuite Twilio workflows in Latenode?

Latenode allows adding custom JavaScript code to transform data, create advanced logic, or handle complex scenarios between SmartSuite and Twilio.

Are there any limitations to the SmartSuite and Twilio integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require JavaScript knowledge.
  • High SMS volume can impact workflow execution time.
  • SmartSuite API rate limits may affect large data operations.

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