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Field Service Help Desk & Support

Found 28 results

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HelpSpace

HelpSpace is a customer support platform that combines shared inboxes, live chat, and a knowledge base in one workspace. Teams can manage email conversations, respond to website visitors through chat widgets, and build self-service help centers with articles and FAQs. The platform includes ticket assignment, canned responses, customer profiles, and conversation history. HelpSpace supports multiple brands and websites from a single account, with customizable chat widgets and help center branding. It's designed for small to mid-sized teams that need a straightforward alternative to complex helpdesk software.

Help Desk & Support

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Engage

Engage is a customer engagement platform that helps SaaS and B2B companies send targeted emails, in-app messages, and push notifications based on user behavior and attributes. It combines a customer data platform with marketing automation, letting you segment users, track events, build workflows, and run campaigns from one tool. Engage supports transactional emails, drip campaigns, behavioral triggers, and multi-channel messaging with analytics to measure opens, clicks, and conversions.

Help Desk & Support

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Trackops

TrackOps is a field service management platform that helps businesses schedule jobs, dispatch technicians, track work orders, and manage customer information. It provides mobile apps for field workers to access job details, capture photos, collect signatures, and update job status in real time. The platform includes GPS tracking, route optimization, invoicing, payment processing, and reporting tools to coordinate service operations from initial customer request through completion and billing.

Field Service

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Reamaze

Reamaze is a customer support and engagement platform that helps businesses connect with their customers through various channels, including email, live chat, social media, and SMS. Designed for growing businesses, Reamaze offers ticketing, automation, and helpdesk features that streamline support interactions, enhance customer experiences, and simplify team collaboration. With integrated analytics and reporting tools, it enables businesses to measure performance and gather insights to improve their service delivery.

Help Desk & Support

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Sync new Shopify orders to Salesforce CRM contacts automatically.

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