This template starts when a review is posted or updated on Google Business Profile, formats the rating and text in JavaScript, and asks ChatGPT for a reply in the tone you set. It then posts that reply on the listing. Connect Google Business Profile. ChatGPT is a Latenode AI step, so you do not paste an OpenAI key.
Latenode bills workflow runtime in CPU seconds. The first 10,000 CPU seconds are free each month, then usage follows pay-as-you-go CPU-second pricing. Plug-and-Play (PnP) AI nodes are billed separately—each PnP token is $1 USD, charged pay-as-you-go at vendor cost plus a small processing fee, with no API keys required.
Full pricing — how CPU seconds work →Workflow preview
The scenario starts when a review is posted or updated on the Google Business Profile location you connect.
JavaScript pulls rating, text, and reviewer into a clean payload.
ChatGPT writes a reply from the rating and review text, using the brand voice in your prompt.
Google Business Profile publishes that reply on the same review.
Add a Google Business Profile connection. Select the account and location whose reviews you want to watch.
Send rating and review text to ChatGPT. State the brand name, tone, and how to handle low scores. ChatGPT is a Latenode AI step.
Create a reply on Google Business Profile using the ChatGPT text. Test with one review and confirm it appears on the listing.
FAQ
More templates
This template runs on a schedule, opens each URL in a headless browser, and compares visible text to the last snapshot in Latenode Database. When the change crosses your threshold, JavaScript builds RSS XML and Google Drive saves the feed file. Connect Google Drive. Keep snapshots in Latenode Database keyed by URL.
This template receives Cognito Forms submissions on a Latenode webhook, maps the payload, then creates or updates the contact in ActiveCampaign and applies a tag. Paste the webhook URL into Cognito Forms. Connect ActiveCampaign and put the API URL and key on that connection. Map email so matches update the same person.
This template watches a Discord channel for new messages, translates the text with Google Cloud Translate, and posts the translation back to Discord. Connect a Discord bot and Google Cloud Translate. Put the Translate API key on the Google Cloud Translate connection. Point the trigger at the channel you want to translate and pick the target language.
