Latenode

Automate Kanban tasks for Zendesk tickets

This template watches Zendesk for new tickets and creates a matching task on your Kanban Tool board.

JavaScript calls the Kanban Tool API with your Kanban Tool API key in that node, using the ticket subject, description, requester, and id. Connect Zendesk, point the trigger at your account, and set the board and column in the JavaScript.

Updated Sep 16, 2026Est. run: 7sEst. cost: $0.0004
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Workflow preview

What this template does

  • Turns new Zendesk tickets into Kanban Tool tasks automatically
  • Starts when a new Zendesk ticket is created
  • Creates each task through JavaScript and the Kanban Tool API
  • Keeps the Kanban Tool API key in the JavaScript node

How it works

1
Trigger

Watch Zendesk tickets

The scenario starts when a new ticket is created in Zendesk. Use the subject, description, requester, and ticket id.

2
Action

Create the Kanban Tool task

JavaScript posts those fields to the Kanban Tool API and creates a task on the board and column you choose. Put the Kanban Tool API key in that JavaScript node.

Setup guide

1

Connect Zendesk

Add a Zendesk connection with your domain and API token. Add a Zendesk trigger for new tickets and point it at the account that should start the scenario.

2

Store the Kanban Tool API key

Add a JavaScript node and put your Kanban Tool API key there.

3

Map ticket fields

Set the task title from the Zendesk subject and the notes from the description. Choose the Kanban Tool board and column in the same request. Filter by brand or form there if you only want some tickets.

Requirements

A Zendesk account Latenode can read via a Zendesk connection
A Kanban Tool API key stored in the JavaScript node
Permission to create tasks on the target Kanban Tool board

FAQ

Common questions about this template

Each run uses credits on your Latenode plan. We charge for processing time (1 credit = 30 seconds). Your actual cost depends on your plan and how long the run takes. See pricing plans for plans and how credits work.