Latenode
Webhook
JavaScript
HubSpot

Sync new tawk.to chat sessions to HubSpot contact records

This template turns tawk.to chats into HubSpot contacts. When tawk.to sends a chat event to your webhook, JavaScript reads visitor name and email, then HubSpot creates or updates the contact. Put any tawk.to signing secret in the JavaScript node and keep HubSpot auth on the HubSpot connection.

Updated Sep 16, 2026Est. run: 7sEst. cost: $0.0004
How Latenode estimates time and cost

Latenode bills workflow runtime in CPU seconds. The first 10,000 CPU seconds are free each month, then usage follows pay-as-you-go CPU-second pricing. Plug-and-Play (PnP) AI nodes are billed separately—each PnP token is $1 USD, charged pay-as-you-go at vendor cost plus a small processing fee, with no API keys required.

Full pricing — how CPU seconds work →

Workflow preview

What this template does

  • Turns new tawk.to chats into HubSpot contacts without copy-paste
  • Upserts on email so repeat visitors update one HubSpot record
  • Keeps HubSpot auth on the HubSpot connection
  • Lets you store a tawk.to signing secret in the JavaScript node

How it works

1
Trigger

Receive the tawk.to webhook

A webhook starts the scenario when tawk.to posts a chat event to the Latenode URL.

2
Logic

Read visitor fields

JavaScript pulls name, email, and other visitor details from the payload. Store a tawk.to webhook secret in this node if you verify signatures.

3
Action

Upsert the HubSpot contact

HubSpot creates or updates the contact. Map email as the match key so repeat chats update the same record.

Setup guide

1

Add the webhook trigger

Add a webhook trigger and copy its URL. In tawk.to, create a webhook for chat start or chat end that posts to that URL.

2

Parse the payload

Add a JavaScript node. Extract visitor name, email, and any custom attributes. Put a tawk.to signing secret in this node if you validate the request.

3

Connect HubSpot

Add a HubSpot connection. Create or update the contact and map email, name, and notes from the JavaScript output.

Requirements

A tawk.to property that can send chat webhooks
A HubSpot account connected in Latenode
Visitor email captured in tawk.to so HubSpot can match contacts

FAQ

Common questions about this template

Each run uses credits on your Latenode plan. We charge for processing time (1 credit = 30 seconds). Your actual cost depends on your plan and how long the run takes. See pricing plans for plans and how credits work.
Contact support →

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