This template starts when a Webflow form is submitted, maps email, name, and other answers in JavaScript, and creates or updates that person in Intercom. Connect Webflow and Intercom, then pick the site and form you want to watch. Keep the Intercom access token on the Intercom connection.
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The scenario starts when someone submits the Webflow form you connect.
JavaScript turns Webflow field names into Intercom email, name, and any custom attributes you want to store.
Intercom finds the person by email, then creates the contact or updates the existing record.
Add a Webflow connection. Add a trigger for new form submissions and select the site and form to watch.
Add an Intercom connection with permission to create and update contacts. Put the Intercom access token on that connection.
In JavaScript, map email, name, and extra fields. List contacts to match on email, then create or update. Fetch the form submission first if the trigger payload is missing answers.
FAQ
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