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Automatically trigger targeted Delighted surveys based on Formsite submissions, ensuring timely feedback collection. Latenodeβs visual editor and affordable pricing let you build advanced, cost-effective feedback loops, tailoring surveys based on form data and routing responses using custom JavaScript logic.
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In the workspace, click the βCreate New Scenarioβ button.

Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Formsite will be your first step. To do this, click "Choose an app," find Delighted or Formsite, and select the appropriate trigger to start the scenario.

Select the Delighted node from the app selection panel on the right.

Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Delighted node, select Formsite from the list of available apps, and choose the action you need from the list of nodes within Formsite.

Delighted
β
Formsite
Now, click the Formsite node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Formsite settings. Authentication allows you to use Formsite through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
β
Formsite
Trigger on Webhook
β
Delighted
β
β
Iterator
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Webhook response
After configuring Delighted, Formsite, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking βRun onceβ and triggering an event to check if the Delighted and Formsite integration works as expected. Depending on your setup, data should flow between Delighted and Formsite (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Formsite + Slack: When a new form result is submitted in Formsite, it triggers a customer satisfaction survey in Delighted. If the response indicates dissatisfaction (e.g., a low score), a notification is sent to the customer support team in Slack.
Formsite + Delighted + Google Sheets: After a new form is submitted in Formsite, a customer satisfaction survey is triggered in Delighted. The survey results, along with the original form submission data, are then logged in Google Sheets for analysis and record-keeping.
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β all without per-step costs.
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About Formsite
Formsite form data becomes actionable in Latenode. Automatically process submissions: validate, filter, and route info to databases, CRMs, or other apps. Trigger follow-up emails or create tasks based on form responses. Enhance data with AI and custom JS logic inside Latenode for efficient workflows.
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How can I connect my Delighted account to Formsite using Latenode?
To connect your Delighted account to Formsite on Latenode, follow these steps:
Can I trigger surveys based on form submissions?
Yes, you can! Latenode allows triggering Delighted surveys when a new Formsite form is submitted. Automate feedback collection and improve your customer understanding.
What types of tasks can I perform by integrating Delighted with Formsite?
Integrating Delighted with Formsite allows you to perform various tasks, including:
How do I customize Delighted surveys using Formsite data?
Use Latenode's data mapping to dynamically populate Delighted surveys with Formsite submission data, creating personalized feedback requests.
Are there any limitations to the Delighted and Formsite integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: