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How to connect Delighted and Ontraport
Create a New Scenario to Connect Delighted and Ontraport
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Ontraport will be your first step. To do this, click "Choose an app," find Delighted or Ontraport, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Ontraport Node
Next, click the plus (+) icon on the Delighted node, select Ontraport from the list of available apps, and choose the action you need from the list of nodes within Ontraport.
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Authenticate Ontraport
Now, click the Ontraport node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Ontraport settings. Authentication allows you to use Ontraport through Latenode.
Configure the Delighted and Ontraport Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Ontraport Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Ontraport
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, Ontraport, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Ontraport integration works as expected. Depending on your setup, data should flow between Delighted and Ontraport (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Ontraport
Delighted + Slack: When a new negative response is received in Delighted, a notification is sent to a Slack channel for immediate follow-up.
Ontraport + Delighted + Gmail: When a new contact is created in Ontraport, a feedback survey is sent via Delighted. The results are then emailed to the sales manager using Gmail.
Delighted and Ontraport integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Ontraport
Use Ontraport with Latenode to automate marketing and sales tasks. Sync contacts, trigger campaigns, and update customer data based on actions in other apps. Build complex workflows visually, adding custom logic with JavaScript or AI for personalized experiences. Scale marketing automation affordably, paying only for execution time.
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FAQ Delighted and Ontraport
How can I connect my Delighted account to Ontraport using Latenode?
To connect your Delighted account to Ontraport on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Ontraport accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger follow-up sequences based on survey responses?
Yes, you can! Latenode enables this automation, triggering targeted Ontraport sequences based on Delighted survey scores. Boost engagement with personalized follow-ups.
What types of tasks can I perform by integrating Delighted with Ontraport?
Integrating Delighted with Ontraport allows you to perform various tasks, including:
- Create new Ontraport contacts from positive Delighted survey responses.
- Update existing Ontraport contact properties based on survey answers.
- Trigger marketing automation sequences based on customer satisfaction scores.
- Send internal notifications for negative feedback received in Delighted.
- Segment Ontraport contacts based on Net Promoter Score (NPS) values.
Can I use custom Delighted properties in Ontraport automations?
Yes! Latenode lets you map custom Delighted properties to Ontraport fields, for tailored automation based on unique survey data.
Are there any limitations to the Delighted and Ontraport integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript coding.
- Real-time synchronization depends on API rate limits of both platforms.
- Historical data migration requires manual setup outside the integration.
