How to connect Delighted and Pipedrive
Create a New Scenario to Connect Delighted and Pipedrive
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Pipedrive will be your first step. To do this, click "Choose an app," find Delighted or Pipedrive, and select the appropriate trigger to start the scenario.

Add the Delighted Node
Select the Delighted node from the app selection panel on the right.

Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Pipedrive Node
Next, click the plus (+) icon on the Delighted node, select Pipedrive from the list of available apps, and choose the action you need from the list of nodes within Pipedrive.

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Pipedrive

Authenticate Pipedrive
Now, click the Pipedrive node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Pipedrive settings. Authentication allows you to use Pipedrive through Latenode.
Configure the Delighted and Pipedrive Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Pipedrive Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Pipedrive
Trigger on Webhook
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Delighted
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Delighted, Pipedrive, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Pipedrive integration works as expected. Depending on your setup, data should flow between Delighted and Pipedrive (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Pipedrive
Delighted + Pipedrive + Slack: When a customer submits a new response with a low score in Delighted, a task is created in Pipedrive. Then, a notification is sent to the account manager in Slack about the low score and the new task.
Pipedrive + Delighted + Google Sheets: When a deal is won in Pipedrive, a customer satisfaction survey is sent via Delighted. The survey response is then logged in a Google Sheet for tracking and analysis.
Delighted and Pipedrive integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Pipedrive
Sync Pipedrive with Latenode to automate sales workflows. Update deals, create activities, or trigger personalized emails based on deal stages. Use Latenode's visual editor and JavaScript node to build custom lead qualification and routing logic. Scale your sales automation without complex code or per-step pricing limits.
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FAQ Delighted and Pipedrive
How can I connect my Delighted account to Pipedrive using Latenode?
To connect your Delighted account to Pipedrive on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Pipedrive accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger Pipedrive updates from Delighted survey responses?
Yes, you can! Latenode enables real-time automation. Automatically update Pipedrive deals based on customer satisfaction scores captured in Delighted, ensuring prompt follow-up.
What types of tasks can I perform by integrating Delighted with Pipedrive?
Integrating Delighted with Pipedrive allows you to perform various tasks, including:
- Create Pipedrive deals when a customer submits a positive Delighted survey.
- Update deal stages in Pipedrive based on feedback received in Delighted.
- Send personalized follow-up emails via Pipedrive after a negative Delighted response.
- Add notes to Pipedrive contacts with summaries of Delighted survey comments.
- Trigger internal alerts when a Delighted survey indicates a critical issue.
How does Latenode handle Delighted's API rate limits?
Latenode's robust architecture includes built-in rate limit handling, preventing errors and ensuring reliable Delighted data syncing with Pipedrive.
Are there any limitations to the Delighted and Pipedrive integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical data migration requires custom workflow design.
- Complex conditional logic may require JavaScript coding in Latenode.
- Integration is limited to the data available in Delighted and Pipedrive APIs.