Trigger
Connect Freshservice and Salesforce with powerful automation workflows. Sync tickets, leads, and customer data in real-time. Automate support handoffs, streamline case management, and eliminate manual data entry across your service and sales platforms.
Capabilities
Every event and operation available when connecting Freshservice and Salesforce — from both apps.
Setup
No developer needed. From credentials to live workflow in under 10 minutes.
Authenticate Freshservice in Latenode's Credentials panel. You'll need access to your Freshservice account and permissions to create connections.
Add Salesforce credentials (OAuth or API key, depending on the app). Latenode stores credentials securely and never saves your passwords.
Pick a trigger and an action, test with real data, then toggle your workflow to Live — done.
Choose a trigger and an action to build your workflow.
Yes! Latenode provides a native integration between Freshservice and Salesforce. You can connect them in minutes using our visual workflow builder — no coding required.
Use cases
Start from either hub, then mix triggers and actions with the rest of your stack.
Freshservice is a cloud-based IT service management solution designed to help businesses streamline their support processes. It offers features such as incident management, problem management, change management, and a self-service portal, enabling teams to efficiently manage IT requests and improve user satisfaction. With automation, ticketing, and a knowledge base, Freshservice enhances collaboration and drives productivity, allowing organizations to deliver exceptional customer service.
Learn moreSalesforce is a leading customer relationship management (CRM) platform designed to help businesses of all sizes manage their sales, marketing, and customer service processes. With features like automated workflows, powerful analytics, and a customizable interface, Salesforce enables teams to connect with customers more effectively, streamline operations, and drive growth. Its extensive ecosystem of app integrations and tools facilitates enhanced collaboration and data-driven decision-making, making it an essential solution for organizations looking to optimize their customer engagement.
Learn moreJoin 14,000+ teams who use Latenode to build powerful, reliable automations — without writing a line of code.
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