PagerDuty and Slack Integration

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Escalate PagerDuty incidents to Slack for faster response. Latenode's visual editor makes custom routing simple, and affordable execution-based pricing means predictable costs as your alerting scales. Automate incident updates to relevant Slack channels.

Swap Apps

PagerDuty

Slack

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect PagerDuty and Slack

Create a New Scenario to Connect PagerDuty and Slack

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a PagerDuty, triggered by another scenario, or executed manually (for testing purposes). In most cases, PagerDuty or Slack will be your first step. To do this, click "Choose an app," find PagerDuty or Slack, and select the appropriate trigger to start the scenario.

Add the PagerDuty Node

Select the PagerDuty node from the app selection panel on the right.

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PagerDuty

Configure the PagerDuty

Click on the PagerDuty node to configure it. You can modify the PagerDuty URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect PagerDuty

Sign In
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Run node once

Add the Slack Node

Next, click the plus (+) icon on the PagerDuty node, select Slack from the list of available apps, and choose the action you need from the list of nodes within Slack.

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Slack

Authenticate Slack

Now, click the Slack node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Slack settings. Authentication allows you to use Slack through Latenode.

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Run node once

Configure the PagerDuty and Slack Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Connect Slack

Slack Oauth 2.0

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The action ID

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Run node once

Set Up the PagerDuty and Slack Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Webhook response

Save and Activate the Scenario

After configuring PagerDuty, Slack, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the PagerDuty and Slack integration works as expected. Depending on your setup, data should flow between PagerDuty and Slack (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect PagerDuty and Slack

PagerDuty + Jira + Slack: When a new incident is created or updated in PagerDuty, a Jira issue is automatically created. The team is then notified in Slack about the new Jira issue.

Slack + PagerDuty + Google Calendar: When on-call duties are scheduled from Slack, the PagerDuty schedule is updated, and a corresponding event is created in a shared Google Calendar to reflect the changes.

PagerDuty and Slack integration alternatives

About PagerDuty

Integrate PagerDuty alerts into Latenode to automate incident response. Create flows that trigger actions based on alert severity, like escalating to specific channels or running diagnostic scripts. Centralize incident data and automate follow-ups. Using Latenode gives you a customizable, scalable response system without complex coding.

About Slack

Send Slack messages and automate channel updates directly from Latenode workflows. Get instant alerts on critical events, share data insights, or trigger actions based on user input. Centralize notifications and approvals by combining Slack with databases, CRMs, and AI models within a scalable, low-code environment.

See how Latenode works

FAQ PagerDuty and Slack

How can I connect my PagerDuty account to Slack using Latenode?

To connect your PagerDuty account to Slack on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select PagerDuty and click on "Connect".
  • Authenticate your PagerDuty and Slack accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I get notified in Slack when a PagerDuty incident is created?

Yes, you can! Latenode lets you instantly forward PagerDuty incidents to a dedicated Slack channel, ensuring immediate visibility and faster response times via custom workflows.

What types of tasks can I perform by integrating PagerDuty with Slack?

Integrating PagerDuty with Slack allows you to perform various tasks, including:

  • Post new PagerDuty incidents to a specific Slack channel.
  • Send Slack notifications when an incident is acknowledged.
  • Update Slack channels when incident priority changes in PagerDuty.
  • Automatically create Slack threads for each new PagerDuty incident.
  • Trigger PagerDuty actions directly from Slack using slash commands.

How does Latenode enhance PagerDuty incident reporting?

Latenode enriches incident data with context from other apps, delivering detailed, actionable notifications to Slack for faster resolution.

Are there any limitations to the PagerDuty and Slack integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex custom logic may require JavaScript knowledge.
  • The integration relies on the stability of the PagerDuty and Slack APIs.
  • Rate limits on PagerDuty and Slack can impact high-volume workflows.

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