PagerDuty and Zoom Integration

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Automatically trigger a Zoom meeting when a PagerDuty incident escalates, enabling quicker response. Latenode's visual editor and affordable execution pricing make it easier to create robust incident response workflows with custom logic and team collaboration.

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PagerDuty

Zoom

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect PagerDuty and Zoom

Create a New Scenario to Connect PagerDuty and Zoom

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a PagerDuty, triggered by another scenario, or executed manually (for testing purposes). In most cases, PagerDuty or Zoom will be your first step. To do this, click "Choose an app," find PagerDuty or Zoom, and select the appropriate trigger to start the scenario.

Add the PagerDuty Node

Select the PagerDuty node from the app selection panel on the right.

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PagerDuty

Configure the PagerDuty

Click on the PagerDuty node to configure it. You can modify the PagerDuty URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect PagerDuty

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Run node once

Add the Zoom Node

Next, click the plus (+) icon on the PagerDuty node, select Zoom from the list of available apps, and choose the action you need from the list of nodes within Zoom.

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Authenticate Zoom

Now, click the Zoom node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoom settings. Authentication allows you to use Zoom through Latenode.

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Configure the PagerDuty and Zoom Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the PagerDuty and Zoom Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring PagerDuty, Zoom, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the PagerDuty and Zoom integration works as expected. Depending on your setup, data should flow between PagerDuty and Zoom (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect PagerDuty and Zoom

PagerDuty + Zoom + Slack: When a high-priority incident is triggered in PagerDuty, a Zoom meeting is automatically created. A notification is then sent to a designated Slack channel to inform the relevant team about the incident and provide a link to join the Zoom meeting.

Zoom + PagerDuty + Google Calendar: When a Zoom meeting ends, a follow-up task is created in PagerDuty to address the incident discussed during the meeting. A review meeting is then scheduled in Google Calendar to ensure proper follow-up and resolution.

PagerDuty and Zoom integration alternatives

About PagerDuty

Integrate PagerDuty alerts into Latenode to automate incident response. Create flows that trigger actions based on alert severity, like escalating to specific channels or running diagnostic scripts. Centralize incident data and automate follow-ups. Using Latenode gives you a customizable, scalable response system without complex coding.

About Zoom

Automate Zoom meeting tasks in Latenode. Trigger actions based on meeting events (start, end, participant join), send notifications, or log data. Combine Zoom with other apps; for example, automatically create follow-up tasks or update databases based on call outcomes. The visual editor and flexible logic blocks simplify complex workflows, without code.

See how Latenode works

FAQ PagerDuty and Zoom

How can I connect my PagerDuty account to Zoom using Latenode?

To connect your PagerDuty account to Zoom on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select PagerDuty and click on "Connect".
  • Authenticate your PagerDuty and Zoom accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically trigger a Zoom meeting when a high-priority PagerDuty incident is created?

Yes, you can! With Latenode's advanced logic, instantly launch Zoom calls for critical PagerDuty incidents, ensuring rapid response and minimizing downtime. Leverage no-code blocks and JavaScript for complex routing.

What types of tasks can I perform by integrating PagerDuty with Zoom?

Integrating PagerDuty with Zoom allows you to perform various tasks, including:

  • Automatically starting a Zoom meeting for critical PagerDuty incidents.
  • Sending Zoom meeting links to responders when a PagerDuty incident is assigned.
  • Posting incident updates to a dedicated Zoom channel.
  • Creating a PagerDuty incident from Zoom chat commands.
  • Automatically recording Zoom meetings triggered by PagerDuty alerts.

HowcanIcustomizePagerDutyalertnotificationswithinLatenodeworkflows?

Latenode lets you use JavaScript and AI to filter and format PagerDuty alerts, adding context or suppressing noise for clearer Zoom notifications.

Are there any limitations to the PagerDuty and Zoom integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex workflows with very high data volumes may require optimization.
  • Real-time updates depend on the responsiveness of the PagerDuty and Zoom APIs.
  • Custom JavaScript code requires a basic understanding of programming.

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