Running customer support can feel like juggling flaming torches - especially when you're trying to figure out which customers are happy and which ones are about to explode.
But you don't have to read every single ticket to understand how your customers feel. This guide shows you how to use Latenode and ChatGPT to automatically analyze the mood of your Zendesk tickets and organize everything in a Google Sheet. It's like having a mind reader on your support team!
Latenode bills workflow runs in credits: 1 credit = 30 seconds of processing. Minimum charge per run depends on your plan. Plug-and-Play (PnP) AI nodes are billed separately—each PnP token is $1 USD, charged pay-as-you-go at vendor cost plus a small processing fee, with no API keys required.
Full pricing — how credits work →Workflow preview
The workflow starts when Zendesk sends a new event or updated record into Latenode.
Latenode passes the prepared payload into ChatGPT to keep the process moving without manual work.
Latenode passes the prepared payload into Google sheets to keep the process moving without manual work.
Authorize Zendesk in Latenode and confirm the workflow has access to the source or destination resource it needs.
Authorize ChatGPT in Latenode and confirm the workflow has access to the source or destination resource it needs.
Authorize Google sheets in Latenode and confirm the workflow has access to the source or destination resource it needs.
Review the input data, destination fields, and any AI instructions before enabling the scenario.
Run the scenario with sample data, validate the output, and then switch the template on for production use.
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