Latenode
Gmail

Sync new Tidio contacts to draft emails in Gmail

This automation template allows users to automatically create a new draft email in Gmail whenever a new contact is captured and sent by a Tidio chatbot.

The process involves integrating the Tidio chatbot to monitor for new contacts, and then automatically triggering the creation of a new draft email in the user's Gmail account. This streamlines the workflow of capturing new leads or customer inquiries via the Tidio chatbot and quickly drafting a response email, improving efficiency and responsiveness for businesses that rely on both email and chat-based customer communication channels.

Updated Apr 6, 2026Est. run: 25sEst. cost: $0
How Latenode estimates time and cost

Latenode bills workflow runs in credits: 1 credit = 30 seconds of processing. Minimum charge per run depends on your plan. Plug-and-Play (PnP) AI nodes are billed separately—each PnP token is $1 USD, charged pay-as-you-go at vendor cost plus a small processing fee, with no API keys required.

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Email

Workflow preview

What this template does

  • Monitors the Tidio chatbot for new contacts
  • Triggers the creation of a new draft email in Gmail
  • Captures lead or customer inquiries from Tidio chatbot
  • Drafts a response email in Gmail for new contacts
  • Provides a draft email in the user's Gmail account

How it works

1
Trigger

Monitor Tidio for New Contacts

The automation monitors the Tidio chatbot to detect when new contacts are captured and sent.

2
Action

Create Draft Email in Gmail

For each new contact detected from the Tidio chatbot, the automation automatically creates a new draft email in the user's Gmail account.

Setup guide

1

Add Tidio credential in Latenode

1. Go to the Latenode Credentials panel and add a new credential for Tidio. 2. Authenticate with your Tidio account and grant the necessary permissions to allow Latenode to access your Tidio chatbot data.

2

Configure Tidio node in Latenode

1. Add a Tidio node to your workflow in the Latenode visual builder. 2. In the node settings, select the Tidio credential you added previously. 3. Configure the Tidio node to monitor for new contacts and trigger the workflow when a new contact is captured.

3

Add Gmail credential in Latenode

1. Go to the Latenode Credentials panel and add a new credential for Gmail. 2. Authenticate with your Gmail account and grant the necessary permissions to allow Latenode to create draft emails.

4

Configure Gmail node in Latenode

1. Add a Gmail node to your workflow in the Latenode visual builder. 2. In the node settings, select the Gmail credential you added previously. 3. Map the new contact data from the Tidio node to the appropriate fields in the Gmail node to create a new draft email.

5

Test and publish the workflow

1. Test the workflow by manually triggering it or simulating a new contact in Tidio. 2. Verify that the new draft email is created in your Gmail account as expected. 3. Publish the workflow in Latenode to make it available for use.

Requirements

Obtain a Tidio chatbot account and configure it to capture new contacts
Obtain a Gmail account with the ability to send emails
Enable the Gmail API for the Gmail account and obtain the necessary API credentials (client ID, client secret, refresh token)
Grant the Gmail API the necessary permissions to create draft emails in the user's Gmail account

FAQ

Common questions about this template

Each run uses credits on your Latenode plan. We charge for processing time (1 credit = 30 seconds). Your actual cost depends on your plan and how long the run takes. See pricing plans for plans and how credits work.
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