This template receives Crisp message events on a Latenode webhook, formats them, and sends a Gmail message.
Point a Crisp webhook at the Latenode URL. JavaScript builds the subject and body from sender, session, and text, then Gmail delivers the copy to the inbox you choose. Connect Gmail with permission to send.
Latenode bills workflow runtime in CPU seconds. The first 10,000 CPU seconds are free each month, then usage follows pay-as-you-go CPU-second pricing. Plug-and-Play (PnP) AI nodes are billed separately—each PnP token is $1 USD, charged pay-as-you-go at vendor cost plus a small processing fee, with no API keys required.
Full pricing — how CPU seconds work →Workflow preview
The scenario starts when Crisp POSTs a new message event to your Latenode webhook URL.
JavaScript reads sender, session id, and text from the payload and builds subject and body.
Gmail sends the message to the inbox or alias you choose. Use a Gmail connection.
Add a webhook trigger and copy the URL. In Crisp, configure a webhook that POSTs new message events to that URL.
Add a Gmail connection with permission to send. Add a Gmail step that sends email and set To, subject, and body from the JavaScript output.
In JavaScript, build a subject and body from the Crisp payload. Test with one live chat message before you publish.
FAQ
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