Latenode
Gmail

Notify customers via Gmail when orders ship from ShipStation

This automation allows users to automatically send a notification or follow-up email through Gmail whenever a new order status is updated to 'shipped' in ShipStation.

It streamlines the communication process with customers by automatically sending updates on order fulfillment, reducing manual effort and ensuring timely notifications. This integration between ShipStation and Gmail simplifies the order management workflow and improves customer experience.

Updated Apr 6, 2026Est. run: 25sEst. cost: $0
How Latenode estimates time and cost

Latenode bills workflow runs in credits: 1 credit = 30 seconds of processing. Minimum charge per run depends on your plan. Plug-and-Play (PnP) AI nodes are billed separately—each PnP token is $1 USD, charged pay-as-you-go at vendor cost plus a small processing fee, with no API keys required.

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Email

Workflow preview

What this template does

  • Triggers an email notification to customers whenever a new order is shipped in ShipStation.
  • Extracts the order details and shipping information from ShipStation's API.
  • Composes a customizable email template with the order details.
  • Sends the email notification through the Gmail API.
  • Provides a record of shipped order notifications for customer service reference.

How it works

1
Trigger

Connect to Gmail

Authorize your Gmail account to enable the automation to send notifications through your Gmail.

2
Trigger

Monitor ShipStation for Shipped Orders

The automation will continuously monitor your ShipStation account and listen for new orders with a 'Shipped' status.

3
Logic

Filter Shipped Orders

The automation will only process orders that have a 'Shipped' status, ensuring that notifications are only sent for completed orders.

4
Action

Send Gmail Notification

For each new shipped order, the automation will automatically send a notification email through your connected Gmail account, informing the customer about the order fulfillment.

5
Action

Customize Email Content

The automation will personalize the notification email, incorporating relevant order details to provide a more tailored and informative update to the customer.

Setup guide

1

Add ShipStation Credential

In the Latenode Credentials panel, add your ShipStation API key and endpoint URL. This allows the integration to access your ShipStation account.

2

Add Gmail Credential

In the Latenode Credentials panel, authorize the Gmail integration by logging in with your Gmail account. This will connect your Gmail account to the Latenode workflow.

3

Configure ShipStation Trigger Node

In the Latenode visual builder, add a ShipStation trigger node. Configure it to listen for 'Order Status Updated' events with a status of 'Shipped'.

4

Map ShipStation Order Data

In the ShipStation trigger node settings, map the relevant order data fields (e.g. customer email, order number, tracking number) to be used in the Gmail email.

5

Configure Gmail Email Node

Add a Gmail email node to the workflow. In the node settings, configure the email recipient, subject, and body content using the mapped ShipStation order data.

Requirements

Set up a Gmail account with SMTP access enabled
Obtain a Gmail API key and OAuth credentials to authenticate the Gmail integration
Configure ShipStation to allow access to your account's order data via their API
Obtain a ShipStation API key to access order status updates

FAQ

Common questions about this template

Each run uses credits on your Latenode plan. We charge for processing time (1 credit = 30 seconds). Your actual cost depends on your plan and how long the run takes. See pricing plans for plans and how credits work.
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