How to connect Businessmap and Userback
Create a New Scenario to Connect Businessmap and Userback
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Businessmap, triggered by another scenario, or executed manually (for testing purposes). In most cases, Businessmap or Userback will be your first step. To do this, click "Choose an app," find Businessmap or Userback, and select the appropriate trigger to start the scenario.

Add the Businessmap Node
Select the Businessmap node from the app selection panel on the right.


Businessmap

Configure the Businessmap
Click on the Businessmap node to configure it. You can modify the Businessmap URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Userback Node
Next, click the plus (+) icon on the Businessmap node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.


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Userback

Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the Businessmap and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Businessmap and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Userback
Trigger on Webhook
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Businessmap
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Businessmap, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Businessmap and Userback integration works as expected. Depending on your setup, data should flow between Businessmap and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Businessmap and Userback
Userback + Businessmap + Slack: When new feedback is created in Userback, a new card is created in Businessmap to track the feedback. A notification is then sent to a Slack channel to alert the team.
Userback + Businessmap + Jira: When new feedback is created in Userback, it triggers the creation of a new card in Businessmap. If the Userback feedback is tagged as a bug, a new issue is created in Jira and the Businessmap card is updated with a link to the Jira issue.
Businessmap and Userback integration alternatives

About Businessmap
Use Businessmap in Latenode to automate project tracking and team workflows. Update cards, trigger actions based on status changes, and sync data with other apps. Latenode adds no-code AI, custom logic, and scalable execution. Automate beyond basic integrations and build end-to-end processes visually.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
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See how Latenode works
FAQ Businessmap and Userback
How can I connect my Businessmap account to Userback using Latenode?
To connect your Businessmap account to Userback on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Businessmap and click on "Connect".
- Authenticate your Businessmap and Userback accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automate feedback-triggered Businessmap card creation?
Yes, you can! Latenode allows instant Businessmap card creation from new Userback feedback. Centralize user insights into your workflow immediately, boosting responsiveness.
What types of tasks can I perform by integrating Businessmap with Userback?
Integrating Businessmap with Userback allows you to perform various tasks, including:
- Automatically creating Businessmap cards from new Userback feedback items.
- Updating Businessmap card statuses based on Userback feedback resolution.
- Sending Userback feedback scores to Businessmap as card properties.
- Triggering Userback surveys when a Businessmap card reaches a specific stage.
- Consolidating Userback feedback data into Businessmap reports.
How do I handle complex logic between Businessmap and Userback in Latenode?
Latenode lets you use JavaScript, AI, and custom code blocks to manage advanced conditions and data transformations for complex Businessmap/Userback workflows.
Are there any limitations to the Businessmap and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time synchronization depends on the API rate limits of both apps.
- Custom field mapping may require manual configuration for unique data types.
- Complex workflows involving large datasets might require optimized node configurations.