How to connect Cleverreach and LiveChat
Create a New Scenario to Connect Cleverreach and LiveChat
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Cleverreach, triggered by another scenario, or executed manually (for testing purposes). In most cases, Cleverreach or LiveChat will be your first step. To do this, click "Choose an app," find Cleverreach or LiveChat, and select the appropriate trigger to start the scenario.

Add the Cleverreach Node
Select the Cleverreach node from the app selection panel on the right.


Cleverreach

Configure the Cleverreach
Click on the Cleverreach node to configure it. You can modify the Cleverreach URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the LiveChat Node
Next, click the plus (+) icon on the Cleverreach node, select LiveChat from the list of available apps, and choose the action you need from the list of nodes within LiveChat.


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LiveChat

Authenticate LiveChat
Now, click the LiveChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LiveChat settings. Authentication allows you to use LiveChat through Latenode.
Configure the Cleverreach and LiveChat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Cleverreach and LiveChat Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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LiveChat
Trigger on Webhook
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Cleverreach
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Cleverreach, LiveChat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Cleverreach and LiveChat integration works as expected. Depending on your setup, data should flow between Cleverreach and LiveChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Cleverreach and LiveChat
LiveChat + Cleverreach + Shopify: When a new chat is deactivated in LiveChat, the contact's email is added to a specified Cleverreach list, and a Shopify discount code is created and sent to the user.
LiveChat + Cleverreach + Google Sheets: When a new chat is deactivated in LiveChat, the chat transcript and contact information are appended to a Google Sheet. Simultaneously, the contact's email is added to a Cleverreach list for marketing purposes.
Cleverreach and LiveChat integration alternatives

About Cleverreach
Use Cleverreach in Latenode to automate email marketing based on real-time triggers. Sync contact lists, personalize campaigns, and track results directly from your workflows. Avoid manual CSV imports, segment audiences dynamically, and react to user behavior using Latenode’s flexible data routing and logic.
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About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
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See how Latenode works
FAQ Cleverreach and LiveChat
How can I connect my Cleverreach account to LiveChat using Latenode?
To connect your Cleverreach account to LiveChat on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Cleverreach and click on "Connect".
- Authenticate your Cleverreach and LiveChat accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically add LiveChat users to Cleverreach?
Yes, you can! With Latenode, automatically add new LiveChat users to your Cleverreach mailing lists. This ensures seamless lead nurturing and personalized communication based on chat interactions.
What types of tasks can I perform by integrating Cleverreach with LiveChat?
Integrating Cleverreach with LiveChat allows you to perform various tasks, including:
- Add new LiveChat users as subscribers in Cleverreach automatically.
- Trigger Cleverreach email campaigns based on LiveChat conversation tags.
- Update subscriber information in Cleverreach based on LiveChat data.
- Send targeted email offers via Cleverreach after specific LiveChat interactions.
- Log LiveChat transcripts into Cleverreach contact history for context.
What data is accessible from Cleverreach within Latenode?
Latenode allows access to subscriber lists, segments, email campaign data, and reporting metrics from Cleverreach, enabling dynamic workflow triggers and data enrichment.
Are there any limitations to the Cleverreach and LiveChat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations might require JavaScript for advanced customization.
- Real-time synchronization depends on the API rate limits of both services.
- Historical data migration between the two platforms is not directly supported.