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Automatically send relevant YouTube tutorials or content based on keywords used in LiveChat. With Latenode, scale this workflow affordably and customize the logic with JavaScript for advanced filtering.
Connect LiveChat and YouTube in minutes with Latenode.
Create LiveChat to YouTube workflow
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YouTube
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Create a New Scenario to Connect LiveChat and YouTube
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or YouTube will be your first step. To do this, click "Choose an app," find LiveChat or YouTube, and select the appropriate trigger to start the scenario.
Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.
LiveChat
Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the YouTube Node
Next, click the plus (+) icon on the LiveChat node, select YouTube from the list of available apps, and choose the action you need from the list of nodes within YouTube.
LiveChat
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YouTube
Authenticate YouTube
Now, click the YouTube node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your YouTube settings. Authentication allows you to use YouTube through Latenode.
Configure the LiveChat and YouTube Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and YouTube Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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YouTube
Trigger on Webhook
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LiveChat
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring LiveChat, YouTube, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the LiveChat and YouTube integration works as expected. Depending on your setup, data should flow between LiveChat and YouTube (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
LiveChat + YouTube + Discord bot: When a new chat is initiated in LiveChat, the system searches YouTube for relevant tutorials based on keywords from the chat. The most relevant tutorial is then shared to a designated Discord channel.
YouTube + LiveChat + Google Sheets: When a new comment is posted on a YouTube video, the comment text is extracted and appended as a new row in a Google Sheet. This sheet serves as a record of viewer questions that can be used by LiveChat support to inform their FAQs and responses.
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
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About YouTube
Automate YouTube content management. Use Latenode to monitor channels for new uploads, extract video metadata, and trigger actions in other apps. Great for social listening, competitor analysis, and content syndication. Reduce manual work, respond faster, and keep your workflows streamlined via Latenode's visual builder.
Related categories
How can I connect my LiveChat account to YouTube using Latenode?
To connect your LiveChat account to YouTube on Latenode, follow these steps:
Can I automatically respond to LiveChat inquiries based on YouTube video content?
Yes, you can! Latenode’s AI integration enables smart, automated responses based on your YouTube video transcripts, saving time and improving customer engagement.
What types of tasks can I perform by integrating LiveChat with YouTube?
Integrating LiveChat with YouTube allows you to perform various tasks, including:
What kind of LiveChat triggers are available within Latenode?
Latenode supports LiveChat triggers like new chat started, agent assigned, and chat ended, enabling automations tied directly to chat events.
Are there any limitations to the LiveChat and YouTube integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: