LiveChat and YouTube Integration

90% cheaper with Latenode

AI agent that builds your workflows for you

Hundreds of apps to connect

Automatically send relevant YouTube tutorials or content based on keywords used in LiveChat. With Latenode, scale this workflow affordably and customize the logic with JavaScript for advanced filtering.

Swap Apps

LiveChat

YouTube

Step 1: Choose a Trigger

Step 2: Choose an Action

When this happens...

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

description of the trigger

Name of node

action, for one, delete

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Do this.

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

description of the trigger

Name of node

action, for one, delete

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Try it now

No credit card needed

Without restriction

How to connect LiveChat and YouTube

Create a New Scenario to Connect LiveChat and YouTube

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or YouTube will be your first step. To do this, click "Choose an app," find LiveChat or YouTube, and select the appropriate trigger to start the scenario.

Add the LiveChat Node

Select the LiveChat node from the app selection panel on the right.

+
1

LiveChat

Configure the LiveChat

Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

+
1

LiveChat

Node type

#1 LiveChat

/

Name

Untitled

Connection *

Select

Map

Connect LiveChat

Sign In

Run node once

Add the YouTube Node

Next, click the plus (+) icon on the LiveChat node, select YouTube from the list of available apps, and choose the action you need from the list of nodes within YouTube.

1

LiveChat

+
2

YouTube

Authenticate YouTube

Now, click the YouTube node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your YouTube settings. Authentication allows you to use YouTube through Latenode.

1

LiveChat

+
2

YouTube

Node type

#2 YouTube

/

Name

Untitled

Connection *

Select

Map

Connect YouTube

Sign In

Run node once

Configure the LiveChat and YouTube Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

1

LiveChat

+
2

YouTube

Node type

#2 YouTube

/

Name

Untitled

Connection *

Select

Map

Connect YouTube

YouTube Oauth 2.0

#66e212yt846363de89f97d54
Change

Select an action *

Select

Map

The action ID

Run node once

Set Up the LiveChat and YouTube Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
5

JavaScript

6

AI Anthropic Claude 3

+
7

YouTube

1

Trigger on Webhook

2

LiveChat

3

Iterator

+
4

Webhook response

Save and Activate the Scenario

After configuring LiveChat, YouTube, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the LiveChat and YouTube integration works as expected. Depending on your setup, data should flow between LiveChat and YouTube (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect LiveChat and YouTube

LiveChat + YouTube + Discord bot: When a new chat is initiated in LiveChat, the system searches YouTube for relevant tutorials based on keywords from the chat. The most relevant tutorial is then shared to a designated Discord channel.

YouTube + LiveChat + Google Sheets: When a new comment is posted on a YouTube video, the comment text is extracted and appended as a new row in a Google Sheet. This sheet serves as a record of viewer questions that can be used by LiveChat support to inform their FAQs and responses.

LiveChat and YouTube integration alternatives

About LiveChat

Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.

About YouTube

Automate YouTube content management. Use Latenode to monitor channels for new uploads, extract video metadata, and trigger actions in other apps. Great for social listening, competitor analysis, and content syndication. Reduce manual work, respond faster, and keep your workflows streamlined via Latenode's visual builder.

See how Latenode works

FAQ LiveChat and YouTube

How can I connect my LiveChat account to YouTube using Latenode?

To connect your LiveChat account to YouTube on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select LiveChat and click on "Connect".
  • Authenticate your LiveChat and YouTube accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically respond to LiveChat inquiries based on YouTube video content?

Yes, you can! Latenode’s AI integration enables smart, automated responses based on your YouTube video transcripts, saving time and improving customer engagement.

What types of tasks can I perform by integrating LiveChat with YouTube?

Integrating LiveChat with YouTube allows you to perform various tasks, including:

  • Automatically share new YouTube video links in LiveChat.
  • Create LiveChat tickets for negative YouTube video comments.
  • Send YouTube video recommendations based on LiveChat conversations.
  • Post LiveChat transcripts as private YouTube video comments.
  • Update LiveChat status based on YouTube video publishing status.

What kind of LiveChat triggers are available within Latenode?

Latenode supports LiveChat triggers like new chat started, agent assigned, and chat ended, enabling automations tied directly to chat events.

Are there any limitations to the LiveChat and YouTube integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Rate limits imposed by LiveChat and YouTube APIs may affect performance.
  • Complex workflows require a good understanding of both platforms.
  • Historical data migration between the apps is not directly supported.

Try now