Close CRM and Freshservice integration
Automate Close CRM + Freshservice workflows
Sync customer data seamlessly between Close CRM and Freshservice to automate ticket creation, update contact records, and streamline support workflows without manual data entry.
Capabilities
Triggers & Actions
Every event and operation available when connecting Close CRM and Freshservice — from both apps.
New Lead (Instant)
New Ticket
Ticket Updated
Setup
Connect both apps in 3 steps
No developer needed. From credentials to live workflow in under 10 minutes.
Connect Close CRM
Authenticate Close CRM in Latenode's Credentials panel. You'll need access to your Close CRM account and permissions to create connections.
Connect Freshservice
Add Freshservice credentials (OAuth or API key, depending on the app). Latenode stores credentials securely and never saves your passwords.
Build and go live
Pick a trigger and an action, test with real data, then toggle your workflow to Live — done.
Build your Close CRM + Freshservice automation
Choose a trigger and an action to build your workflow.
When this happens in Close CRM...
...do this in Freshservice
Describe your automation — press Build to open it in the editor.
Yes! Latenode provides a native integration between Close CRM and Freshservice. You can connect them in minutes using our visual workflow builder — no coding required.
Use cases
Explore each app
Start from either hub, then mix triggers and actions with the rest of your stack.
About Close CRM
Close CRM is a powerful sales communication platform designed to help teams manage leads and close deals more effectively. With features such as built-in calling, automated follow-ups, customizable workflows, and detailed reporting, Close CRM streamlines the sales process by consolidating all communication and data in one place. Its intuitive interface allows users to track interactions, prioritize tasks, and collaborate seamlessly, making it an essential tool for sales teams looking to enhance productivity and drive revenue growth.
Learn moreAbout Freshservice
Freshservice is a cloud-based IT service management solution designed to help businesses streamline their support processes. It offers features such as incident management, problem management, change management, and a self-service portal, enabling teams to efficiently manage IT requests and improve user satisfaction. With automation, ticketing, and a knowledge base, Freshservice enhances collaboration and drives productivity, allowing organizations to deliver exceptional customer service.
Learn moreStart automating Close CRM + Freshservice today
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