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How to connect CloudTalk and Figma
Create a New Scenario to Connect CloudTalk and Figma
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Figma will be your first step. To do this, click "Choose an app," find CloudTalk or Figma, and select the appropriate trigger to start the scenario.
Add the CloudTalk Node
Select the CloudTalk node from the app selection panel on the right.
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Configure the CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Figma Node
Next, click the plus (+) icon on the CloudTalk node, select Figma from the list of available apps, and choose the action you need from the list of nodes within Figma.
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Authenticate Figma
Now, click the Figma node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Figma settings. Authentication allows you to use Figma through Latenode.
Configure the CloudTalk and Figma Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the CloudTalk and Figma Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring CloudTalk, Figma, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and Figma integration works as expected. Depending on your setup, data should flow between CloudTalk and Figma (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect CloudTalk and Figma
CloudTalk + Slack: When a call ends in CloudTalk (New Call trigger), a message is sent to a specific Slack channel to notify the design team about potential UI/UX feedback.
Figma + Jira + CloudTalk: When a new comment is posted in Figma, a Jira issue is created. Then, CloudTalk initiates a call to clarify design requirements.
CloudTalk and Figma integration alternatives
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About Figma
Automate design workflows by connecting Figma to Latenode. Extract design assets, update text layers based on database values, or trigger notifications on component changes. Scale design operations by automating repetitive tasks and integrating them into broader business processes using Latenode's visual editor and code customization options.
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See how Latenode works
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FAQ CloudTalk and Figma
How can I connect my CloudTalk account to Figma using Latenode?
To connect your CloudTalk account to Figma on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select CloudTalk and click on "Connect".
- Authenticate your CloudTalk and Figma accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update Figma designs based on call data?
Yes, you can! Latenode's flexible data transformation allows automatically updating Figma designs with insights from CloudTalk calls, improving design iterations based on real user feedback.
What types of tasks can I perform by integrating CloudTalk with Figma?
Integrating CloudTalk with Figma allows you to perform various tasks, including:
- Creating Figma design briefs based on analyzed CloudTalk call transcripts.
- Generating design mockups from frequently asked questions in CloudTalk.
- Updating Figma components with real-time feedback from CloudTalk customer interactions.
- Automatically adding call center performance metrics to Figma dashboards.
- Triggering Figma design reviews based on escalated CloudTalk support tickets.
How can I manage my CloudTalk data directly inside Latenode?
Latenode provides a user-friendly interface and advanced data handling to easily manage CloudTalk data for creating custom automations and workflows.
Are there any limitations to the CloudTalk and Figma integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex Figma designs with numerous layers may slow down automated updates.
- Real-time updates are subject to API rate limits of both CloudTalk and Figma.
- Advanced data transformations require familiarity with JavaScript for custom code blocks.
