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How to connect Delighted and Square
Create a New Scenario to Connect Delighted and Square
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Square will be your first step. To do this, click "Choose an app," find Delighted or Square, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Square Node
Next, click the plus (+) icon on the Delighted node, select Square from the list of available apps, and choose the action you need from the list of nodes within Square.
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Authenticate Square
Now, click the Square node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Square settings. Authentication allows you to use Square through Latenode.
Configure the Delighted and Square Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Square Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, Square, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Square integration works as expected. Depending on your setup, data should flow between Delighted and Square (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Square
Delighted + Square + Slack: When a customer submits a low rating in Delighted, find the corresponding customer in Square and send a notification to a manager in Slack.
Square + Delighted + Google Sheets: Logs Square transactions and Delighted feedback to Google Sheets for analysis. The workflow starts when a new event is registered in Square. It then fetches corresponding feedback from Delighted and adds the data into Google Sheets.
Delighted and Square integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Square
Automate Square tasks in Latenode: sync payments with accounting, trigger fulfillment on successful transactions, and send custom invoices based on CRM data. Use visual workflows to connect Square with other apps, add logic with JS, and scale without step limits. Streamline finance operations.
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See how Latenode works
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FAQ Delighted and Square
How can I connect my Delighted account to Square using Latenode?
To connect your Delighted account to Square on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Square accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger customer satisfaction surveys after each Square transaction?
Yes, you can! Latenode enables real-time triggers, automating Delighted surveys post-Square sales. Get instant feedback to improve customer experience and boost loyalty.
What types of tasks can I perform by integrating Delighted with Square?
Integrating Delighted with Square allows you to perform various tasks, including:
- Automatically trigger a Delighted survey after a Square transaction.
- Analyze survey responses and update customer data in Square.
- Send personalized thank-you notes via Square based on survey feedback.
- Create reports on customer satisfaction trends tied to sales data.
- Alert your team of negative feedback for immediate follow-up action.
How can I use Delighted survey responses to update Square customer profiles?
Latenode lets you automatically update Square profiles with feedback. Enrich customer data, personalize service, and identify high-value clients.
Are there any limitations to the Delighted and Square integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by Delighted and Square APIs may affect high-volume workflows.
- Complex survey logic in Delighted may require custom JavaScript code.
- Historical Square data prior to integration is not automatically analyzed.
