.svg){kind=icon}
How to connect Fibery and Intercom
Create a New Scenario to Connect Fibery and Intercom
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Fibery, triggered by another scenario, or executed manually (for testing purposes). In most cases, Fibery or Intercom will be your first step. To do this, click "Choose an app," find Fibery or Intercom, and select the appropriate trigger to start the scenario.
Add the Fibery Node
Select the Fibery node from the app selection panel on the right.
+
1
Fibery
Add the Intercom Node
Next, click the plus (+) icon on the Fibery node, select Intercom from the list of available apps, and choose the action you need from the list of nodes within Intercom.
1
Fibery
âš™
+
2
Intercom
Authenticate Intercom
Now, click the Intercom node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Intercom settings. Authentication allows you to use Intercom through Latenode.
Configure the Fibery and Intercom Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Fibery and Intercom Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
5
JavaScript
âš™
6
AI Anthropic Claude 3
âš™
+
7
Intercom
1
Trigger on Webhook
âš™
2
Fibery
âš™
âš™
3
Iterator
âš™
+
4
Webhook response
Save and Activate the Scenario
After configuring Fibery, Intercom, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Fibery and Intercom integration works as expected. Depending on your setup, data should flow between Fibery and Intercom (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Fibery and Intercom
Fibery + Intercom + Slack: When a new feature is requested in Fibery (identified by a new entity), a conversation is automatically created in Intercom to gather more feedback. A message is then posted in a dedicated Slack channel to notify the team.
Intercom + Fibery + Google Sheets: When a new conversation is started in Intercom, the details are logged into Fibery as product feedback. This data is then summarized and added as a new row in Google Sheets for prioritization purposes.
Fibery and Intercom integration alternatives
About Fibery
Sync Fibery's structured data—tasks, projects, wikis—into Latenode for automated workflows. Trigger actions like sending notifications on status changes or updating other tools. Latenode adds logic and integrations Fibery lacks, building complex flows with no code. Automate cross-functional workflows beyond Fibery's native capabilities.
Related categories
About Intercom
Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.
Related categories
See how Latenode works
.svg)
.png)
FAQ Fibery and Intercom
How can I connect my Fibery account to Intercom using Latenode?
To connect your Fibery account to Intercom on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Fibery and click on "Connect".
- Authenticate your Fibery and Intercom accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Intercom leads from new Fibery features?
Yes, you can! Latenode enables automated lead creation, keeping your sales team informed instantly. Centralize data, boost efficiency, and never miss a potential customer.
What types of tasks can I perform by integrating Fibery with Intercom?
Integrating Fibery with Intercom allows you to perform various tasks, including:
- Create Intercom conversations when new Fibery bugs are reported.
- Update Fibery features based on Intercom conversation feedback.
- Send Intercom messages for critical Fibery database updates.
- Track Intercom customer satisfaction in Fibery dashboards.
- Automatically tag Intercom users based on Fibery project roles.
What Fibery data can I access and manipulate within Latenode?
You can access and manipulate almost any Fibery data, including entities, relations, and collections, using Latenode's flexible data mapping tools.
Are there any limitations to the Fibery and Intercom integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- Rate limits of Fibery and Intercom APIs apply.
- Initial setup requires understanding of both Fibery and Intercom data models.
