Freshservice and Kommo integration
Automate Freshservice + Kommo workflows
Automate your customer service and sales pipeline by connecting Freshservice ticketing with Kommo CRM. Sync customer data, track support interactions, and nurture leads seamlessly across platforms with intelligent workflow automation.
Capabilities
Triggers & Actions
Every event and operation available when connecting Freshservice and Kommo — from both apps.
Ticket Updated
New Contact
New Lead
Setup
Connect both apps in 3 steps
No developer needed. From credentials to live workflow in under 10 minutes.
Connect Freshservice
Authenticate Freshservice in Latenode's Credentials panel. You'll need access to your Freshservice account and permissions to create connections.
Connect Kommo
Add Kommo credentials (OAuth or API key, depending on the app). Latenode stores credentials securely and never saves your passwords.
Build and go live
Pick a trigger and an action, test with real data, then toggle your workflow to Live — done.
Build your Freshservice + Kommo automation
Choose a trigger and an action to build your workflow.
When this happens in Freshservice...
...do this in Kommo
Describe your automation — press Build to open it in the editor.
Yes! Latenode provides a native integration between Freshservice and Kommo. You can connect them in minutes using our visual workflow builder — no coding required.
Use cases
Explore each app
Start from either hub, then mix triggers and actions with the rest of your stack.
About Freshservice
Freshservice is a cloud-based IT service management solution designed to help businesses streamline their support processes. It offers features such as incident management, problem management, change management, and a self-service portal, enabling teams to efficiently manage IT requests and improve user satisfaction. With automation, ticketing, and a knowledge base, Freshservice enhances collaboration and drives productivity, allowing organizations to deliver exceptional customer service.
Learn moreAbout Kommo
Kommo is a powerful sales CRM designed to streamline and enhance your sales processes. It offers robust tools for managing leads, tracking interactions, and automating workflows. With features like pipeline management, conversation tracking across multiple channels, and advanced reporting, Kommo helps teams close deals faster and improve customer relationships. The platform's intuitive interface ensures easy navigation, making it suitable for businesses of all sizes looking to boost their sales efficiency.
Learn moreStart automating Freshservice + Kommo today
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