How to connect HeyGen and Userback
Create a New Scenario to Connect HeyGen and Userback
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a HeyGen, triggered by another scenario, or executed manually (for testing purposes). In most cases, HeyGen or Userback will be your first step. To do this, click "Choose an app," find HeyGen or Userback, and select the appropriate trigger to start the scenario.

Add the HeyGen Node
Select the HeyGen node from the app selection panel on the right.


HeyGen

Add the Userback Node
Next, click the plus (+) icon on the HeyGen node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.


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Userback

Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the HeyGen and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the HeyGen and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Userback
Trigger on Webhook
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HeyGen
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring HeyGen, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the HeyGen and Userback integration works as expected. Depending on your setup, data should flow between HeyGen and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect HeyGen and Userback
Userback + Slack + HeyGen: When new negative feedback is created in Userback, a notification is sent to a Slack channel. If the feedback contains specific keywords, a follow-up video is created in HeyGen to address the user's concerns.
Userback + Google Sheets + HeyGen: New feedback in Userback is logged in Google Sheets. Based on the feedback content, personalized thank-you videos are generated with HeyGen and sent to the user (via other means, since there is no direct integration for sending the video link to the user).
HeyGen and Userback integration alternatives

About HeyGen
Use HeyGen in Latenode to automate personalized video creation. Generate videos from data (CRM leads, spreadsheets) and auto-post to social media or send via email. Create scalable workflows without code, use JS for fine-tuning, and track versions to manage video assets efficiently.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
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FAQ HeyGen and Userback
How can I connect my HeyGen account to Userback using Latenode?
To connect your HeyGen account to Userback on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select HeyGen and click on "Connect".
- Authenticate your HeyGen and Userback accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger HeyGen video creation from new Userback feedback?
Yes, you can! Latenode's visual editor allows you to trigger HeyGen video creation directly from new Userback feedback, automating personalized responses and improving engagement.
What types of tasks can I perform by integrating HeyGen with Userback?
Integrating HeyGen with Userback allows you to perform various tasks, including:
- Automatically generate personalized video responses to Userback feedback.
- Create support tickets in Userback based on HeyGen video performance.
- Send Userback survey results to HeyGen for video content personalization.
- Update Userback feedback status when a HeyGen video is completed.
- Notify users via Userback when their feedback is addressed by a HeyGen video.
Can I use JavaScript to enhance HeyGen and Userback automations?
Yes! Latenode allows you to use JavaScript code blocks for advanced HeyGen and Userback integrations, expanding customization options.
Are there any limitations to the HeyGen and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time video rendering in HeyGen may introduce delays in workflows.
- Advanced Userback features may require custom JavaScript implementation.
- Rate limits on HeyGen API usage may impact high-volume automation.