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How to connect Intercom and Sendy
Create a New Scenario to Connect Intercom and Sendy
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Intercom, triggered by another scenario, or executed manually (for testing purposes). In most cases, Intercom or Sendy will be your first step. To do this, click "Choose an app," find Intercom or Sendy, and select the appropriate trigger to start the scenario.
Add the Intercom Node
Select the Intercom node from the app selection panel on the right.
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Configure the Intercom
Click on the Intercom node to configure it. You can modify the Intercom URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Sendy Node
Next, click the plus (+) icon on the Intercom node, select Sendy from the list of available apps, and choose the action you need from the list of nodes within Sendy.
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Authenticate Sendy
Now, click the Sendy node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Sendy settings. Authentication allows you to use Sendy through Latenode.
Configure the Intercom and Sendy Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Intercom and Sendy Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario
After configuring Intercom, Sendy, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Intercom and Sendy integration works as expected. Depending on your setup, data should flow between Intercom and Sendy (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Intercom and Sendy
Intercom + Sendy + Google Sheets: When a new lead is created in Intercom, they are automatically added as a subscriber in Sendy. A new row is added to a Google Sheet to log the lead's information.
Sendy + Intercom + Slack: When a Sendy campaign is sent, a message is sent to a specific user in Intercom, and a notification is posted to a Slack channel.
Intercom and Sendy integration alternatives
About Intercom
Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.
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About Sendy
Use Sendy in Latenode to automate email campaigns without complex coding. Trigger campaigns based on events in other apps (CRM, e-commerce). Latenode lets you process data, filter recipients, and personalize emails with JavaScript or AI nodes before sending via Sendy. Scale outreach efficiently and track results within your workflows.
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See how Latenode works
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FAQ Intercom and Sendy
How can I connect my Intercom account to Sendy using Latenode?
To connect your Intercom account to Sendy on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Intercom and click on "Connect".
- Authenticate your Intercom and Sendy accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automate email campaigns based on Intercom user activity?
Yes, you can! Latenode enables this, triggering Sendy campaigns based on Intercom events. This creates personalized, automated marketing, boosting engagement and conversion rates.
What types of tasks can I perform by integrating Intercom with Sendy?
Integrating Intercom with Sendy allows you to perform various tasks, including:
- Automatically adding new Intercom users to specific Sendy mailing lists.
- Triggering targeted email campaigns in Sendy based on Intercom conversation tags.
- Updating user details in Sendy when information is changed in Intercom.
- Sending personalized follow-up emails via Sendy after an Intercom conversation.
- Segmenting Sendy subscribers based on Intercom user behavior and attributes.
HowsecureistheIntercomintegrationwithSendyusingLatenode?
Latenode uses secure authentication protocols. Your Intercom and Sendy credentials are encrypted, ensuring safe data transfer and workflow execution.
Are there any limitations to the Intercom and Sendy integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require custom JavaScript code.
- Real-time data synchronization depends on the API rate limits of Intercom and Sendy.
- Historical data migration between Intercom and Sendy might require a separate workflow.
