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Connect Intercom with Zapier to automate lead capture and customer engagement. Latenode's visual editor and affordable execution-based pricing make complex workflows easier to manage and scale, integrating your data across platforms with no-code ease.
Connect Intercom and Zapier in minutes with Latenode.
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Create a New Scenario to Connect Intercom and Zapier
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Intercom, triggered by another scenario, or executed manually (for testing purposes). In most cases, Intercom or Zapier will be your first step. To do this, click "Choose an app," find Intercom or Zapier, and select the appropriate trigger to start the scenario.
Add the Intercom Node
Select the Intercom node from the app selection panel on the right.
Intercom
Configure the Intercom
Click on the Intercom node to configure it. You can modify the Intercom URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zapier Node
Next, click the plus (+) icon on the Intercom node, select Zapier from the list of available apps, and choose the action you need from the list of nodes within Zapier.
Intercom
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Zapier
Authenticate Zapier
Now, click the Zapier node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zapier settings. Authentication allows you to use Zapier through Latenode.
Configure the Intercom and Zapier Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Intercom and Zapier Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Zapier
Trigger on Webhook
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Intercom
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Intercom, Zapier, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Intercom and Zapier integration works as expected. Depending on your setup, data should flow between Intercom and Zapier (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Intercom + Google Sheets: Whenever a new conversation is started in Intercom, the details of the conversation are added as a new row in a Google Sheet for tracking and analysis.
Intercom + Slack: When a new conversation is started in Intercom, a message is sent to a Slack channel to notify the team of the new conversation.
About Intercom
Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.
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About Zapier
Use Zapier within Latenode for extended app connectivity. Trigger Latenode workflows from 6000+ apps. Solve complex automation gaps by combining Zapier’s breadth with Latenode's advanced logic, like custom JS scripts, affordable pricing, and browser automation. Simplify intricate tasks that need more than basic Zapier steps.
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How can I connect my Intercom account to Zapier using Latenode?
To connect your Intercom account to Zapier on Latenode, follow these steps:
Can I automatically create Intercom leads from new Zapier form submissions?
Yes, you can! Latenode allows seamless data transfer between Intercom and Zapier. Trigger workflows from Zapier, instantly creating new Intercom leads and enriching your customer data.
What types of tasks can I perform by integrating Intercom with Zapier?
Integrating Intercom with Zapier allows you to perform various tasks, including:
Can I use JavaScript code to transform data between Intercom and Zapier?
Yes, Latenode supports JavaScript code blocks for custom transformations. Process and enrich data passed between Intercom and Zapier, tailoring the integration to your exact needs.
Are there any limitations to the Intercom and Zapier integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: