How to connect Delighted and Landbot.io
Create a New Scenario to Connect Delighted and Landbot.io
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Landbot.io will be your first step. To do this, click "Choose an app," find Delighted or Landbot.io, and select the appropriate trigger to start the scenario.

Add the Delighted Node
Select the Delighted node from the app selection panel on the right.

Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Landbot.io Node
Next, click the plus (+) icon on the Delighted node, select Landbot.io from the list of available apps, and choose the action you need from the list of nodes within Landbot.io.

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Landbot.io
Authenticate Landbot.io
Now, click the Landbot.io node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Landbot.io settings. Authentication allows you to use Landbot.io through Latenode.
Configure the Delighted and Landbot.io Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Landbot.io Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Landbot.io
Trigger on Webhook
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Delighted
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Webhook response
Save and Activate the Scenario
After configuring Delighted, Landbot.io, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Landbot.io integration works as expected. Depending on your setup, data should flow between Delighted and Landbot.io (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Landbot.io
Delighted + Landbot.io + Slack: When a new response is received in Delighted, the corresponding customer information is retrieved from Landbot.io, and then a message is sent to a Slack channel with the survey response and customer details for team review.
Landbot.io + Delighted + Google Sheets: When a Landbot.io event is triggered, fetch the customer data, and when a new response is received in Delighted, add a new row to Google Sheets, including the chatbot feedback and survey results, for analysis.
Delighted and Landbot.io integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Landbot.io
Use Landbot.io in Latenode to build no-code chatbots, then connect them to your wider automation. Capture leads, qualify prospects, or provide instant support and trigger follow-up actions directly in your CRM, databases, or marketing tools. Latenode handles complex logic, scaling, and integrations without per-step fees.
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See how Latenode works
FAQ Delighted and Landbot.io
How can I connect my Delighted account to Landbot.io using Latenode?
To connect your Delighted account to Landbot.io on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Landbot.io accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically trigger surveys based on chatbot outcomes?
Yes, you can! Using Latenode, trigger targeted Delighted surveys based on specific conversations or events in Landbot.io. This helps you capture feedback at crucial points in the customer journey for higher response rates.
What types of tasks can I perform by integrating Delighted with Landbot.io?
Integrating Delighted with Landbot.io allows you to perform various tasks, including:
- Send Delighted surveys after a successful lead qualification in Landbot.io.
- Update a CRM based on survey responses collected via Delighted.
- Personalize chatbot conversations based on previous feedback data.
- Automatically tag users in Delighted based on Landbot.io interactions.
- Trigger follow-up actions in Landbot.io for detractors identified in Delighted.
What data from Delighted is accessible within Latenode workflows?
Latenode provides access to survey responses, NPS scores, sentiment analysis data, and other key metrics from Delighted for use in automations and reporting.
Are there any limitations to the Delighted and Landbot.io integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time syncing of extremely large datasets may experience delays.
- Custom properties in Delighted require proper mapping in Latenode.
- Complex branching logic may benefit from JavaScript coding for best performance.