RingCentral and Slack Integration

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Centralize RingCentral notifications in Slack, ensuring instant team awareness of calls and messages. Latenode's visual editor makes setup effortless, while affordable execution-based pricing means you only pay for actual usage. Customize alerts further with JavaScript.

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RingCentral

Slack

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect RingCentral and Slack

Create a New Scenario to Connect RingCentral and Slack

In the workspace, click the โ€œCreate New Scenarioโ€ button.

Add the First Step

Add the first node โ€“ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a RingCentral, triggered by another scenario, or executed manually (for testing purposes). In most cases, RingCentral or Slack will be your first step. To do this, click "Choose an app," find RingCentral or Slack, and select the appropriate trigger to start the scenario.

Add the RingCentral Node

Select the RingCentral node from the app selection panel on the right.

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RingCentral

Configure the RingCentral

Click on the RingCentral node to configure it. You can modify the RingCentral URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the Slack Node

Next, click the plus (+) icon on the RingCentral node, select Slack from the list of available apps, and choose the action you need from the list of nodes within Slack.

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Slack

Authenticate Slack

Now, click the Slack node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Slack settings. Authentication allows you to use Slack through Latenode.

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Configure the RingCentral and Slack Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Set Up the RingCentral and Slack Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that donโ€™t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring RingCentral, Slack, and any additional nodes, donโ€™t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking โ€œRun onceโ€ and triggering an event to check if the RingCentral and Slack integration works as expected. Depending on your setup, data should flow between RingCentral and Slack (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect RingCentral and Slack

RingCentral + Google Sheets + Slack: When a call is missed in RingCentral, the details are logged in a Google Sheet. At the end of the day, a summary of all missed calls from the sheet is sent to a designated Slack channel.

Slack + Jira + RingCentral: When a message containing specific keywords (e.g., 'critical support issue') is posted in a Slack channel, a Jira ticket is created. A RingCentral call is then initiated to address the issue promptly.

RingCentral and Slack integration alternatives

About RingCentral

Integrate RingCentral with Latenode to automate call logging, SMS alerts, and contact management. Trigger workflows based on call events, automatically updating records in other apps like CRMs or support tools. Use Latenode's visual editor and scripting nodes for customized call handling and data synchronization.

About Slack

Send Slack messages and automate channel updates directly from Latenode workflows. Get instant alerts on critical events, share data insights, or trigger actions based on user input. Centralize notifications and approvals by combining Slack with databases, CRMs, and AI models within a scalable, low-code environment.

RingCentral + Slack integration

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FAQ RingCentral and Slack

How can I connect my RingCentral account to Slack using Latenode?

To connect your RingCentral account to Slack on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select RingCentral and click on "Connect".
  • Authenticate your RingCentral and Slack accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I post RingCentral call summaries to a Slack channel?

Yes, you can! Latenode allows you to automate this. Use no-code blocks, AI, or JavaScript to parse call data and post summaries, keeping your team informed efficiently.

What types of tasks can I perform by integrating RingCentral with Slack?

Integrating RingCentral with Slack allows you to perform various tasks, including:

  • Send Slack notifications for missed RingCentral calls.
  • Create Slack channels for new RingCentral meetings.
  • Post RingCentral call recordings to Slack channels.
  • Update Slack status when on a RingCentral call.
  • Trigger RingCentral calls from Slack commands.

HowdoesLatenodehandlelargevolumesofRingCentraldata?

Latenode is designed to handle high data volumes. Scale RingCentral workflows with efficient processing and robust error handling to ensure reliable automation.

Are there any limitations to the RingCentral and Slack integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Historical data access from RingCentral might be subject to API limits.
  • Complex data transformations may require JavaScript knowledge.
  • Slack's rate limits can impact high-volume message sending.

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