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How to connect Apollo and LiveChat
Create a New Scenario to Connect Apollo and LiveChat
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Apollo, triggered by another scenario, or executed manually (for testing purposes). In most cases, Apollo or LiveChat will be your first step. To do this, click "Choose an app," find Apollo or LiveChat, and select the appropriate trigger to start the scenario.
Add the Apollo Node
Select the Apollo node from the app selection panel on the right.
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Add the LiveChat Node
Next, click the plus (+) icon on the Apollo node, select LiveChat from the list of available apps, and choose the action you need from the list of nodes within LiveChat.
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Authenticate LiveChat
Now, click the LiveChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LiveChat settings. Authentication allows you to use LiveChat through Latenode.
Configure the Apollo and LiveChat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Apollo and LiveChat Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario
After configuring Apollo, LiveChat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Apollo and LiveChat integration works as expected. Depending on your setup, data should flow between Apollo and LiveChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Apollo and LiveChat
Apollo + LiveChat + Slack: When a new contact is created in Apollo, automatically start a conversation in LiveChat to engage with the lead. Simultaneously, send a notification to the sales team in Slack, informing them about the new lead and providing a link to the LiveChat conversation.
LiveChat + Apollo + Pipedrive: When a LiveChat conversation is deactivated, the transcript is analyzed for promising leads. If a lead is identified, the transcript is saved to Apollo and a new contact is created in Pipedrive.
Apollo and LiveChat integration alternatives
About Apollo
Need precise location data? Integrate Apollo into Latenode workflows to automatically geocode addresses or enrich customer profiles with location insights. Automate data validation and routing based on geographic parameters. Use Latenode's visual editor to build scalable location-aware processes without complex coding.
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About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
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See how Latenode works
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FAQ Apollo and LiveChat
How can I connect my Apollo account to LiveChat using Latenode?
To connect your Apollo account to LiveChat on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Apollo and click on "Connect".
- Authenticate your Apollo and LiveChat accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically engage leads found in Apollo via LiveChat?
Yes, you can! Latenode's visual builder makes it easy to trigger LiveChat messages to Apollo leads, boosting engagement automatically.
What types of tasks can I perform by integrating Apollo with LiveChat?
Integrating Apollo with LiveChat allows you to perform various tasks, including:
- Create LiveChat tickets for new Apollo leads.
- Send personalized welcome messages to Apollo contacts via LiveChat.
- Update Apollo contact information based on LiveChat interactions.
- Trigger Apollo tasks based on LiveChat conversation outcomes.
- Log LiveChat transcripts as notes in Apollo.
Can I use JavaScript code to enhance my Apollo automations?
Yes! Latenode lets you add custom JavaScript code to Apollo workflows, providing limitless automation flexibility.
Are there any limitations to the Apollo and LiveChat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require custom JavaScript code.
- API rate limits of Apollo and LiveChat apply.
- Real-time data synchronization depends on network latency.
