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How to connect Delighted and Wave
Create a New Scenario to Connect Delighted and Wave
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Wave will be your first step. To do this, click "Choose an app," find Delighted or Wave, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Wave Node
Next, click the plus (+) icon on the Delighted node, select Wave from the list of available apps, and choose the action you need from the list of nodes within Wave.
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Authenticate Wave
Now, click the Wave node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Wave settings. Authentication allows you to use Wave through Latenode.
Configure the Delighted and Wave Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Wave Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, Wave, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Wave integration works as expected. Depending on your setup, data should flow between Delighted and Wave (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Wave
Delighted + Slack: When a customer submits a new response in Delighted with a low score, a notification is sent to the finance team in Slack to proactively address potential payment concerns.
Wave + Delighted + HubSpot: When a new invoice is created in Wave, a customer satisfaction survey is sent via Delighted. The survey response is then saved as contact properties or a note in HubSpot.
Delighted and Wave integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Wave
Use Wave in Latenode to automate payment reminders and subscription management. Connect Wave to your CRM or database to trigger personalized emails or SMS based on payment status. Latenode’s visual editor makes it simple to build complex billing workflows and handle edge cases without code, ensuring timely payments and reducing churn.
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See how Latenode works
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FAQ Delighted and Wave
How can I connect my Delighted account to Wave using Latenode?
To connect your Delighted account to Wave on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Wave accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create invoices based on survey responses?
Yes, you can! Latenode’s visual editor allows creating workflows that trigger invoice generation in Wave based on specific feedback received in Delighted, streamlining your billing process.
What types of tasks can I perform by integrating Delighted with Wave?
Integrating Delighted with Wave allows you to perform various tasks, including:
- Automatically create Wave invoices for promoters in Delighted.
- Update customer details in Wave based on Delighted survey responses.
- Send personalized thank you notes via Delighted after invoice payment.
- Trigger accounting alerts in Wave for negative feedback in Delighted.
- Generate financial reports in Wave based on Delighted satisfaction scores.
How securely does Latenode handle my Delighted customer data?
Latenode uses robust encryption and secure data handling practices, ensuring your Delighted data remains protected throughout all integration workflows.
Are there any limitations to the Delighted and Wave integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical data sync is limited to recent records.
- Custom field mapping requires familiarity with Wave's API.
- Complex conditional logic may necessitate JavaScript coding.
