How to connect JustCall and ServiceM8
Create a New Scenario to Connect JustCall and ServiceM8
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a JustCall, triggered by another scenario, or executed manually (for testing purposes). In most cases, JustCall or ServiceM8 will be your first step. To do this, click "Choose an app," find JustCall or ServiceM8, and select the appropriate trigger to start the scenario.

Add the JustCall Node
Select the JustCall node from the app selection panel on the right.


JustCall

Configure the JustCall
Click on the JustCall node to configure it. You can modify the JustCall URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the ServiceM8 Node
Next, click the plus (+) icon on the JustCall node, select ServiceM8 from the list of available apps, and choose the action you need from the list of nodes within ServiceM8.


JustCall
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ServiceM8


Authenticate ServiceM8
Now, click the ServiceM8 node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your ServiceM8 settings. Authentication allows you to use ServiceM8 through Latenode.
Configure the JustCall and ServiceM8 Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the JustCall and ServiceM8 Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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ServiceM8
Trigger on Webhook
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JustCall
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Iterator
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Webhook response


Save and Activate the Scenario
After configuring JustCall, ServiceM8, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the JustCall and ServiceM8 integration works as expected. Depending on your setup, data should flow between JustCall and ServiceM8 (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect JustCall and ServiceM8
JustCall + ServiceM8 + Slack: When a call is missed in JustCall, a new job is created in ServiceM8. Then, a Slack message is sent to a designated channel to notify the service team for immediate follow-up.
ServiceM8 + JustCall + Google Calendar: When a new job is created in ServiceM8, a follow-up call is scheduled in JustCall and an event is created in Google Calendar to log the scheduled call.
JustCall and ServiceM8 integration alternatives

About JustCall
Use JustCall in Latenode to automate call workflows: trigger calls based on CRM updates, send SMS follow-ups, and log call data. Latenode adds visual flow control, custom logic, and data enrichment missing in basic JustCall setups. Create complex, scalable call-centric processes with no-code tools and flexible JavaScript.
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About ServiceM8
Sync ServiceM8 field service data with other apps inside Latenode to automate scheduling, invoicing, and client communication. Use Latenode's visual editor to build custom workflows triggered by ServiceM8 events, avoiding manual data entry. Connect accounting, CRM, and marketing tools, extending ServiceM8's capabilities without complex coding.
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See how Latenode works
FAQ JustCall and ServiceM8
How can I connect my JustCall account to ServiceM8 using Latenode?
To connect your JustCall account to ServiceM8 on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select JustCall and click on "Connect".
- Authenticate your JustCall and ServiceM8 accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create ServiceM8 jobs from JustCall call summaries?
Yes, you can! Latenode's AI blocks parse call data and create detailed ServiceM8 jobs. Improve response times and ensure accurate job information, all automated with Latenode.
What types of tasks can I perform by integrating JustCall with ServiceM8?
Integrating JustCall with ServiceM8 allows you to perform various tasks, including:
- Creating new ServiceM8 clients from new JustCall contacts.
- Logging JustCall call activity against ServiceM8 client profiles.
- Triggering JustCall SMS messages upon ServiceM8 job completion.
- Updating ServiceM8 job details based on JustCall call outcomes.
- Sending voicemails from JustCall directly to ServiceM8 job notes.
How do I handle errors in my JustCall automations in Latenode?
Latenode offers error handling blocks, allowing you to automatically retry failed JustCall requests or send alerts for immediate investigation, improving workflow reliability.
Are there any limitations to the JustCall and ServiceM8 integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time data synchronization depends on API availability.
- Complex workflows may require JavaScript coding for advanced logic.
- Rate limits of JustCall and ServiceM8 APIs apply.