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Automatically log LiveChat conversations to Notion, creating a searchable knowledge base. Latenode's visual editor and affordable execution pricing makes it easier than ever to analyze chat data and improve customer support. Plus, add custom JavaScript.
Swap Apps
LiveChat
Notion
No credit card needed
Without restriction
Create a New Scenario to Connect LiveChat and Notion
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Notion will be your first step. To do this, click "Choose an app," find LiveChat or Notion, and select the appropriate trigger to start the scenario.
Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.
LiveChat
Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Notion Node
Next, click the plus (+) icon on the LiveChat node, select Notion from the list of available apps, and choose the action you need from the list of nodes within Notion.
LiveChat
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Notion
Authenticate Notion
Now, click the Notion node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Notion settings. Authentication allows you to use Notion through Latenode.
Configure the LiveChat and Notion Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and Notion Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Notion
Trigger on Webhook
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LiveChat
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring LiveChat, Notion, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the LiveChat and Notion integration works as expected. Depending on your setup, data should flow between LiveChat and Notion (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
LiveChat + Notion + Slack: When a chat is deactivated in LiveChat, the transcript is saved to a new page in Notion for record-keeping. If a thread is tagged, a message is sent to a dedicated Slack channel for urgent support issues.
LiveChat + Notion + Google Calendar: When a chat is deactivated in LiveChat, a new page is created in Notion for follow-up tasks. Simultaneously, a Google Calendar event is created as a reminder to review the chat and complete the task.
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
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About Notion
Sync Notion databases with other apps via Latenode. Update records automatically based on triggers from your CRM, calendar, or payment systems. Create custom workflows to manage content, tasks, and project data. Automate updates across multiple platforms for streamlined processes and consistent information.
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Connect LiveChat and Notion in minutes with Latenode.
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How can I connect my LiveChat account to Notion using Latenode?
To connect your LiveChat account to Notion on Latenode, follow these steps:
Can I automatically create Notion pages from new LiveChat transcripts?
Yes, you can! Latenode's visual editor makes it easy. Archive chat data, build knowledge bases, and improve support—all without code.
What types of tasks can I perform by integrating LiveChat with Notion?
Integrating LiveChat with Notion allows you to perform various tasks, including:
What LiveChat events can trigger automated workflows in Latenode?
Latenode can trigger workflows from new chats, agent assignments, messages, and when chats end – for real-time automation.
Are there any limitations to the LiveChat and Notion integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: