How to connect NetSuite and Vapi
Create a New Scenario to Connect NetSuite and Vapi
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a NetSuite, triggered by another scenario, or executed manually (for testing purposes). In most cases, NetSuite or Vapi will be your first step. To do this, click "Choose an app," find NetSuite or Vapi, and select the appropriate trigger to start the scenario.

Add the NetSuite Node
Select the NetSuite node from the app selection panel on the right.

NetSuite
Configure the NetSuite
Click on the NetSuite node to configure it. You can modify the NetSuite URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Vapi Node
Next, click the plus (+) icon on the NetSuite node, select Vapi from the list of available apps, and choose the action you need from the list of nodes within Vapi.

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Authenticate Vapi
Now, click the Vapi node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Vapi settings. Authentication allows you to use Vapi through Latenode.
Configure the NetSuite and Vapi Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the NetSuite and Vapi Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Trigger on Webhook
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Webhook response

Save and Activate the Scenario
After configuring NetSuite, Vapi, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the NetSuite and Vapi integration works as expected. Depending on your setup, data should flow between NetSuite and Vapi (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect NetSuite and Vapi
NetSuite + Vapi + Slack: When a new sales opportunity is created in NetSuite, use Vapi to log the interaction details. Then, send a notification to a designated Slack channel informing the team of the new opportunity.
Vapi + NetSuite + Google Sheets: When Vapi initiates an outbound phone call related to customer interactions with data stored in NetSuite, log the details of the Vapi call and related NetSuite customer information into a Google Sheet for reporting and analysis.
NetSuite and Vapi integration alternatives
About NetSuite
Sync NetSuite data with other apps using Latenode. Automate order processing, inventory updates, or financial reporting. Connect NetSuite to your CRM, marketing tools, or database. Use Latenode's visual editor and custom code options for precise control and scalable workflows, avoiding manual data entry and errors. Integrate complex logic easily.
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About Vapi
Use Vapi in Latenode to validate and standardize address data. Ensure accurate deliveries and prevent errors by cleaning addresses directly within your workflows. Vapi integration inside Latenode makes data cleaning repeatable and scalable without extra coding. Automate address verification as part of lead gen, order processing, or CRM upkeep.
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See how Latenode works
FAQ NetSuite and Vapi
How can I connect my NetSuite account to Vapi using Latenode?
To connect your NetSuite account to Vapi on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select NetSuite and click on "Connect".
- Authenticate your NetSuite and Vapi accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automate personalized call campaigns based on NetSuite data?
Yes, you can! Latenode enables seamless automation, triggering Vapi calls with NetSuite data. This boosts sales engagement and provides tailored customer interactions.
What types of tasks can I perform by integrating NetSuite with Vapi?
Integrating NetSuite with Vapi allows you to perform various tasks, including:
- Automatically initiate outbound calls for new NetSuite leads.
- Update NetSuite records based on Vapi call outcomes.
- Send SMS notifications via Vapi for NetSuite invoice reminders.
- Create follow-up tasks in NetSuite after Vapi call completion.
- Log Vapi call details and recordings directly into NetSuite.
How secure is my NetSuite data when using Latenode?
Latenode employs enterprise-grade security, including encryption and secure authentication, ensuring your NetSuite data remains protected during integration.
Are there any limitations to the NetSuite and Vapi integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time data synchronization depends on the NetSuite API limits.
- Complex NetSuite workflows may require advanced JavaScript knowledge.
- Vapi call costs are subject to Vapi's pricing and usage policies.