PagerDuty and Zoho Cliq Integration

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PagerDuty

Zoho Cliq

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect PagerDuty and Zoho Cliq

Create a New Scenario to Connect PagerDuty and Zoho Cliq

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a PagerDuty, triggered by another scenario, or executed manually (for testing purposes). In most cases, PagerDuty or Zoho Cliq will be your first step. To do this, click "Choose an app," find PagerDuty or Zoho Cliq, and select the appropriate trigger to start the scenario.

Add the PagerDuty Node

Select the PagerDuty node from the app selection panel on the right.

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PagerDuty

Configure the PagerDuty

Click on the PagerDuty node to configure it. You can modify the PagerDuty URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the Zoho Cliq Node

Next, click the plus (+) icon on the PagerDuty node, select Zoho Cliq from the list of available apps, and choose the action you need from the list of nodes within Zoho Cliq.

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Authenticate Zoho Cliq

Now, click the Zoho Cliq node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho Cliq settings. Authentication allows you to use Zoho Cliq through Latenode.

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Configure the PagerDuty and Zoho Cliq Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the PagerDuty and Zoho Cliq Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring PagerDuty, Zoho Cliq, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the PagerDuty and Zoho Cliq integration works as expected. Depending on your setup, data should flow between PagerDuty and Zoho Cliq (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect PagerDuty and Zoho Cliq

PagerDuty + Jira + Zoho Cliq: When a new or updated incident occurs in PagerDuty, a corresponding issue is created in Jira. A message is then sent to a Zoho Cliq channel to notify the team about the new Jira issue.

Google Calendar + Zoho Cliq + PagerDuty: When a new or modified event is created in Google Calendar (representing an on-call rotation), a message is sent via Zoho Cliq to notify the team. Additionally, the on-call user is found in PagerDuty and added to the schedule.

PagerDuty and Zoho Cliq integration alternatives

About PagerDuty

Integrate PagerDuty alerts into Latenode to automate incident response. Create flows that trigger actions based on alert severity, like escalating to specific channels or running diagnostic scripts. Centralize incident data and automate follow-ups. Using Latenode gives you a customizable, scalable response system without complex coding.

About Zoho Cliq

Integrate Zoho Cliq with Latenode to automate team communication based on real-time triggers. Post messages to channels when specific events occur in other apps. Manage approvals, send notifications, and monitor project status changes automatically. Build custom workflows for efficient collaboration without manual steps, using Latenode's visual editor and API support for advanced logic.

See how Latenode works

FAQ PagerDuty and Zoho Cliq

How can I connect my PagerDuty account to Zoho Cliq using Latenode?

To connect your PagerDuty account to Zoho Cliq on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select PagerDuty and click on "Connect".
  • Authenticate your PagerDuty and Zoho Cliq accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I get PagerDuty alerts in a specific Zoho Cliq channel?

Yes, you can! Latenode lets you route PagerDuty incident notifications directly to a dedicated Zoho Cliq channel, ensuring your team is instantly aware of critical issues. Customize alerts easily with our visual editor.

What types of tasks can I perform by integrating PagerDuty with Zoho Cliq?

Integrating PagerDuty with Zoho Cliq allows you to perform various tasks, including:

  • Automatically post new PagerDuty incidents to a Zoho Cliq channel.
  • Send a Zoho Cliq message when a PagerDuty incident is acknowledged.
  • Update a Zoho Cliq channel when a PagerDuty incident is resolved.
  • Trigger a PagerDuty incident from a Zoho Cliq slash command.
  • Create scheduled PagerDuty on-call reminders in Zoho Cliq.

How do I handle complex PagerDuty routing rules in Latenode?

Latenode lets you use JavaScript or AI to implement custom routing logic for PagerDuty incidents, far beyond basic integrations. Handle any scenario!

Are there any limitations to the PagerDuty and Zoho Cliq integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Rate limits imposed by PagerDuty and Zoho Cliq may affect high-volume workflows.
  • Custom JavaScript code requires some programming knowledge.
  • Attachments from PagerDuty incidents are not directly supported in Zoho Cliq messages.

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