Google Forms and Intercom Integration

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Automatically add new Google Forms submissions as Intercom leads with Latenode. Use our visual editor's low-code and no-code blocks to deeply customize data handling and tailor messages, while scaling affordably.

Swap Apps

Google Forms

Intercom

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Google Forms and Intercom

Create a New Scenario to Connect Google Forms and Intercom

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Forms, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Forms or Intercom will be your first step. To do this, click "Choose an app," find Google Forms or Intercom, and select the appropriate trigger to start the scenario.

Add the Google Forms Node

Select the Google Forms node from the app selection panel on the right.

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Google Forms

Configure the Google Forms

Click on the Google Forms node to configure it. You can modify the Google Forms URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Google Forms

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Run node once

Add the Intercom Node

Next, click the plus (+) icon on the Google Forms node, select Intercom from the list of available apps, and choose the action you need from the list of nodes within Intercom.

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Authenticate Intercom

Now, click the Intercom node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Intercom settings. Authentication allows you to use Intercom through Latenode.

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Connect Intercom

Sign In

Run node once

Configure the Google Forms and Intercom Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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The action ID

Run node once

Set Up the Google Forms and Intercom Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Google Forms, Intercom, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Google Forms and Intercom integration works as expected. Depending on your setup, data should flow between Google Forms and Intercom (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Google Forms and Intercom

Google Forms + Intercom + Slack: When a new response is submitted in Google Forms, a contact is created or updated in Intercom. Then, a message is sent to a designated Slack channel to notify the team about the new submission and prompt follow-up.

Intercom + Google Forms + Google Sheets: When a new conversation is started in Intercom or a new form is submitted in Google Forms, the data is added as a new row in a Google Sheet for tracking and analysis.

Google Forms and Intercom integration alternatives

About Google Forms

Capture form data in Latenode to automate follow-ups or updates. Skip manual data entry; trigger workflows from new submissions to update databases, send emails, or create tasks in project management tools. Connect to 1000+ apps and use AI to process results without code.

About Intercom

Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.

See how Latenode works

FAQ Google Forms and Intercom

How can I connect my Google Forms account to Intercom using Latenode?

To connect your Google Forms account to Intercom on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Google Forms and click on "Connect".
  • Authenticate your Google Forms and Intercom accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Intercom leads from Google Forms submissions?

Yes, you can! Latenode allows automatic lead creation, enriching data via AI and custom JavaScript steps for tailored Intercom engagement. Automate and personalize user onboarding!

What types of tasks can I perform by integrating Google Forms with Intercom?

Integrating Google Forms with Intercom allows you to perform various tasks, including:

  • Create new Intercom users from Google Forms submissions.
  • Update Intercom user attributes based on form responses.
  • Send targeted Intercom messages after form submission.
  • Segment Intercom users based on form data.
  • Trigger custom events in Intercom based on form responses.

How do I handle complex Google Forms logic in Latenode?

Latenode provides robust conditional logic and Javascript blocks. Process even the most sophisticated form data with ease. Scale workflows effortlessly.

Are there any limitations to the Google Forms and Intercom integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Rate limits imposed by Google Forms and Intercom APIs may affect performance.
  • Complex form structures might require custom JavaScript transformations.
  • File uploads from Google Forms are subject to storage limits.

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