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How to connect Kommo and Twilio
Create a New Scenario to Connect Kommo and Twilio
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Kommo, triggered by another scenario, or executed manually (for testing purposes). In most cases, Kommo or Twilio will be your first step. To do this, click "Choose an app," find Kommo or Twilio, and select the appropriate trigger to start the scenario.
Add the Kommo Node
Select the Kommo node from the app selection panel on the right.
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Add the Twilio Node
Next, click the plus (+) icon on the Kommo node, select Twilio from the list of available apps, and choose the action you need from the list of nodes within Twilio.
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Authenticate Twilio
Now, click the Twilio node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Twilio settings. Authentication allows you to use Twilio through Latenode.
Configure the Kommo and Twilio Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Kommo and Twilio Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Kommo, Twilio, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Kommo and Twilio integration works as expected. Depending on your setup, data should flow between Kommo and Twilio (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Kommo and Twilio
Kommo + Twilio + Google Sheets: When a new message is received in Twilio, check if the phone number is associated with a contact in Kommo. If it is, add the SMS interaction details to a specified Google Sheet for analysis.
Twilio + Kommo + Slack: When a new message is received in Twilio, check if the phone number is associated with a lead in Kommo. If a lead is found, send a notification to a Slack channel informing the sales team about the lead's response.
Kommo and Twilio integration alternatives
About Kommo
Integrate Kommo with Latenode to automate sales processes. Trigger actions in other apps when deals change status, or create Kommo leads from form submissions. Build custom workflows with no-code tools or JavaScript, scaling your sales automation without complex coding. Use Latenode's visual editor to connect Kommo to your entire tech stack.
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About Twilio
Use Twilio in Latenode to automate SMS notifications or build call workflows. Send appointment reminders, track delivery status, or verify users via code. Combine Twilio with other apps in Latenode's visual editor, adding logic and AI to scale your communication automation without complex coding.
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See how Latenode works
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FAQ Kommo and Twilio
How can I connect my Kommo account to Twilio using Latenode?
To connect your Kommo account to Twilio on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Kommo and click on "Connect".
- Authenticate your Kommo and Twilio accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I send SMS alerts from Kommo upon new lead creation?
Yes, you can! Latenode's visual editor makes it easy to trigger Twilio SMS sends when new leads are added to Kommo. Instantly engage leads for higher conversion.
What types of tasks can I perform by integrating Kommo with Twilio?
Integrating Kommo with Twilio allows you to perform various tasks, including:
- Send automated SMS appointment reminders to Kommo contacts.
- Create Kommo leads from incoming Twilio SMS messages.
- Log all Twilio SMS interactions directly in Kommo as notes.
- Trigger automated call campaigns to Kommo contacts.
- Send personalized SMS greetings upon deal stage changes.
Can I use JavaScript to customize my Kommo Twilio workflows?
Yes! Latenode lets you add custom JavaScript code for advanced data manipulation and conditional logic beyond simple no-code options.
Are there any limitations to the Kommo and Twilio integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- High-volume SMS sending is subject to Twilio's rate limits.
- Integration depends on the Kommo and Twilio API availability.
